Title: [Plugin: Jetpack by WordPress.com] Problem loading JetPack version 1.8.1
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Problem loading JetPack version 1.8.1

 *  [mlm63](https://wordpress.org/support/users/mlm63/)
 * (@mlm63)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problem-loading-jetpack-version-181/)
 * I run 9 WordPress blogs. I saw a notice that there was an update available for
   the JetPack to version 1.8.1. All 9 blogs said the update was successful. However,
   when I tried to go to the dashboard, after the update I got a server error page
   on only one of the blogs. The other 8 blogs appear to fine.
 * I went into the file system and deleted the jetpack folder from within the folder
   wp-content/plugins. I could once again bring up the administration pages for 
   the blog site. So I tried re-installing JetPack 1.8.1 from the plugins page. 
   The install said that everything worked successfully. However, any attempt to
   bring up an administration page resulted in a server error. So I deleted the 
   JetPack folder again. I can now get to the administration pages.
 * In the past when I have tried to diagnose plugin problems I was never able to
   find anything that indicated what that actual problem was. Therefore my only 
   option was to delete the plugin from the file system. I would be interested in
   knowing if anyone knows of a log file or something that I can look at that would
   help diagnose what is the actual cause of the failure.
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problem-loading-jetpack-version-181/#post-3079588)
 * There should be an error log provided by your web host. Most of the time, though,
   I’ve found that people need to increase the PHP memory limit when they get this
   error:
 * [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP)

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Problem loading JetPack version 1.8.1’
is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [plugin problem](https://wordpress.org/support/topic-tag/plugin-problem/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problem-loading-jetpack-version-181/#post-3079588)
 * Status: not resolved