Title: [Plugin: Jetpack by WordPress.com] Statistics not working: javascript:void(null)?
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Statistics not working: javascript:void(null)?

 *  [faquick](https://wordpress.org/support/users/faquick/)
 * (@faquick)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-statistics-not-working-javascriptvoidnull/)
 * Hi,
 * we are experiencing the same exact problem with self-hosted plugin as the one
   that is marked as “solved” for the wordpress.com feature:
 * [http://en.forums.wordpress.com/topic/my-stats-page-not-loading-javascriptvoidnull](http://en.forums.wordpress.com/topic/my-stats-page-not-loading-javascriptvoidnull)
 * it is happening since some time now, we even upgraded wordpress and the jetpack
   plugin in the meantime, but the stats page is still not working
 * the problem happens with every browser and is not appearing on other wordpress
   installations
 * any help would be appreciated
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)
 * [Please don’t bump; it is not allowed on the forums]

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-statistics-not-working-javascriptvoidnull/#post-3111914)
 * Try steps 1 and 2 at [http://jetpack.me/troubleshooting/troubleshooting-tips/](http://jetpack.me/troubleshooting/troubleshooting-tips/)
   to see if there is a plugin or theme conflict.
 * Also try and clear your browser cache.
 * Are you getting any specific errors in Chrome’s debug console?

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Statistics not working: javascript:
void(null)?’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
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 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
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## Tags

 * [Wordpress stats](https://wordpress.org/support/topic-tag/wordpress-stats/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-statistics-not-working-javascriptvoidnull/#post-3111914)
 * Status: not resolved