Title: Plugin just crashed !!! Last modified: August 22, 2016 --- # Plugin just crashed !!! * [cristiandvd](https://wordpress.org/support/users/cristiandvd/) * (@cristiandvd) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/) * Hi! After 2 hrs of work (customize pages and all the rest) the plugin crushed. Just like that. Dissapeared from menu but still on server. I managed to copy the plugin to my local machine and re-upload. Tha word-press-mobile-pack.php EMPTY ! Have any ideea ? This happened two times Thank you Cristian * [https://wordpress.org/plugins/wordpress-mobile-pack/](https://wordpress.org/plugins/wordpress-mobile-pack/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [cristiandvd](https://wordpress.org/support/users/cristiandvd/) * (@cristiandvd) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469019) * Aslo the “Category” tab is always empty. * [florentina.opris](https://wordpress.org/support/users/florentinaopris/) * (@florentinaopris) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469140) * [@cristiandvd](https://wordpress.org/support/users/cristiandvd/), * I am not sure why this happened. Can you connect to FTP and remove the plugin directly and then add a new copy (download the plugin again and unzip the archive). Copy the folder on wp-plugin and after that try to activate the plugin. * Also, please enable DEBUGGING mode (WP_DEBUG set to true in wp-config.php) and let me know if you see any errors. * Please give me the URL of your website as well after you activate the plugin, so I can check it. If you’d rather keep it private, you can contact me at florentina[ at]appticles[dot]com * Anonymous User 13868920 * (@anonymized-13868920) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469145) * [@cristiandvd](https://wordpress.org/support/users/cristiandvd/) * If you have been working on customizing the plugin by modifying the files, either there is an error that you can’t see because the debug mode is disabled (hence an empty page or 404 page when you access the website from the browser) or the. php files that you edited were not saved properly on the server via FTP (hence the empty file). The only way you can end up with an empty .php file is an incorrect upload or save via FTP, but if that’s the case – you wouldn’t see the “Category” tab. So, which one is it? * Thread Starter [cristiandvd](https://wordpress.org/support/users/cristiandvd/) * (@cristiandvd) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469156) * Thanks for prompt answer. URL: kitsolar.ro. I will enable the debugging mode Is not a matter to keep private, maybe someone else need this. I will describe again what happened. for both [@alexandra](https://wordpress.org/support/users/alexandra/) and [@florentina](https://wordpress.org/support/users/florentina/). The plugin was instaled from WP admin, and it worked well. A little glitchy, but ok. Like i said before, after a while (about 2 hours from initial instalation), the plugin just stopped working. Beside that, it has disappeared from the plugin menu (WP), but still present in server. ok. Deleted the files from server and uploaded again, this time manually (FTP). Plugin worked well for a short period, but when i started the customization, again, i ended up in the same situation. Disappeared from the plugin menu. About the category matter, don’t know if is related or not with the other issue, but is empty. (tested with another plugin and category tab worked just fine). Every time when the plugin dissapeared from menu, the php file was empty. Well, i don’t have a degree in php :), but i’m pretty shure i can manage a few settings on wp admin and i followed the instruction from the plugin page. i’m sure this is an on going developpement and the most important, i know that is free. So i cannot be upset 🙂 * Anonymous User 13868920 * (@anonymized-13868920) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469157) * Ok, that sounds weird 🙂 * It’s clear that it disappears from the menu because the wordpress-mobile-pack. php file is empty. Sounds like something is wrong with the file system, can you please double check if you have enough space on disk? * Btw, you have the right to be upset if something is not working properly. And files should not disappear even if it is free 🙂 * Anonymous User 13868920 * (@anonymized-13868920) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469203) * Hi Cristian, * Were you able to enable debugging or figure out why the .php file is emptied? * Thread Starter [cristiandvd](https://wordpress.org/support/users/cristiandvd/) * (@cristiandvd) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469204) * Hi. Didn’t have much time yesterday, but i’ll keep u posted. Thank you * [Anand15](https://wordpress.org/support/users/anand15/) * (@anand15) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469269) * Hello! Thanks your working… I just send you a message, because I use your WP Mobile Plugin. In the log file (php error) send me a message: my URL/wp-content/ plugins/wordpress-mobile-pack/export/export-class.php on line 41 * [31-Oct-2014 11:20:09 UTC] PHP Fatal error: Call to undefined function add_filter() in * Can you help me? * Thank you * Anonymous User 13868920 * (@anonymized-13868920) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469277) * Hi Anand, * add_filter() is a method from WordPress, so it should exist. Can you please tell me what WordPress and what WP Mobile Pack versions are you using? * [Anand15](https://wordpress.org/support/users/anand15/) * (@anand15) * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469291) * Yes, but I don’t know exactly now, it was another site… I found the author, but he sent me this link and he said that I should write in here. I will send you the new one (text) if I will get it. Ty Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Plugin just crashed !!!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wordpress-mobile-pack_7b7875.svg) * [WordPress Mobile Pack - Mobile Plugin for Progressive Web Apps & Hybrid Mobile Apps](https://wordpress.org/plugins/wordpress-mobile-pack/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-mobile-pack/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-mobile-pack/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-mobile-pack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-mobile-pack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-mobile-pack/reviews/) * 10 replies * 4 participants * Last reply from: [Anand15](https://wordpress.org/support/users/anand15/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-just-crashed/#post-5469291) * Status: not resolved