Title: [Plugin: MapQuest Map Builder for WordPress] Mapquest plugin broke
Last modified: August 20, 2016

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# [Plugin: MapQuest Map Builder for WordPress] Mapquest plugin broke

 *  Resolved [Nile Flores](https://wordpress.org/support/users/blondishnet/)
 * (@blondishnet)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/)
 * This has been broken since 3.2. At first it was the fact that the plugin accidentally
   removed the TinyMCE from the HTML mode in writing a post or page. Then it was
   that by 3.3 that the plugin stopped bringing up the map when you click on the
   TinyMCE button in visual mode.
 * [http://wordpress.org/extend/plugins/mapquest-map-builder/](http://wordpress.org/extend/plugins/mapquest-map-builder/)

Viewing 7 replies - 16 through 22 (of 22 total)

[←](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/?output_format=md)
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 *  [Sue](https://wordpress.org/support/users/suelaren/)
 * (@suelaren)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526393)
 * Hi Chip,
    Any progress? The issue seems to be that if the map is on a PAGE, I
   can see it under existing maps to edit; if the map is on a POST, no existing 
   maps are found. The screen shots above are of a POST. The map on the home page
   is fine… but I really would like to be able to edit the icons on the existing
   maps in the posts without having to recreate the maps.
 * I **_can_** go in and redo, but I would like to know why existing maps show on
   pages, but not posts.
 * Thanks for all your help on this.
 *  Plugin Author [MapQuest](https://wordpress.org/support/users/mapquest/)
 * (@mapquest)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526396)
 * Hi Sue,
 * Knowing it’s related to posts and not pages will help us track it down. I will
   share with our team and we will get a fix out as soon as we can, but it’s likely
   to be next week at the very earliest.
 * Thanks!
    Chip D
 *  Plugin Author [MapQuest](https://wordpress.org/support/users/mapquest/)
 * (@mapquest)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526404)
 * Hi Sue,
 * Can you try something for us? In the post, can you highlight the entire block
   for the map in your post – from [mqMap … to [/mqMap] and click the Map Builder
   button in the editor bar and see if that pulls up your map and allows you to 
   edit?
 * Thanks!
 * Chip D
 *  [Sue](https://wordpress.org/support/users/suelaren/)
 * (@suelaren)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526408)
 * > In the post, can you highlight the entire block for the map in your post – 
   > from [mqMap … to [/mqMap] and click the Map Builder button in the editor bar
   > and see if that pulls up your map and allows you to edit?
 * Progress… somewhat. It works on some posts, not on others. At this point I only
   have 9 posts, and 7 have maps, so I checked all of them. I was able to get to
   the maps and edit on 5 of the 7 posts using this method; and two of them were
   ones I needed to make changes, and was able to add my custom icon and update 
   the map information. so that’s good!
 * Of the remaining 2, when I highlight the map code, and click the button, I am
   taken to the screen to create a new map – and one of these two I do need to update
   with our custom icon. It doesn’t seem to pick up the information from the previously
   created map code.
 * Maybe I’ll just recreate those two (better than re-doing 7!).
 * Another interesting glitch (I mentioned it above in a previous post, when I click
   the SAVE button on the far right under the map size and alignment options, I 
   get a white screen that hangs. The only way I have found to get out is to hit
   the back button on the browser, and then hit cancel on the far right. The funny
   thing is, changes I made appear in the generated code.
 * Let me know if you need log in access. The site on my testing server (in development)
   is [http://larennetworks.net/DeNova](http://larennetworks.net/DeNova)
 *  Plugin Author [MapQuest](https://wordpress.org/support/users/mapquest/)
 * (@mapquest)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526413)
 * Hi Sue,
 * Glad that helped on some. We think we’ve identified one of the issues you’re 
   experiencing. I’d be happy to login in and record some information for our developers
   if you like on the others.
 * You can email me at tools [at] mapquest [dot] com.
 * Thanks!
 * Chip D
 *  [Sue](https://wordpress.org/support/users/suelaren/)
 * (@suelaren)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526414)
 * Log in information has been sent. Keep me posted! I won’t be working on that 
   site today, and I will let my partner know you may be looking at things as well.
   Thank you for spending this time – it is much appreciated!!
 *  Plugin Author [MapQuest](https://wordpress.org/support/users/mapquest/)
 * (@mapquest)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526415)
 * Thanks Sue. Received the login information. Can you let me know which two posts
   try to create a new map instead of allowing you to edit the old one? If you can
   email me those, it would be much appreciated!
 * Chip D

Viewing 7 replies - 16 through 22 (of 22 total)

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The topic ‘[Plugin: MapQuest Map Builder for WordPress] Mapquest plugin broke’ is
closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mapquest-map-builder.svg)
 * [MapQuest Map Builder for WordPress](https://wordpress.org/plugins/mapquest-map-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mapquest-map-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mapquest-map-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/mapquest-map-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mapquest-map-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mapquest-map-builder/reviews/)

 * 22 replies
 * 3 participants
 * Last reply from: [MapQuest](https://wordpress.org/support/users/mapquest/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-mapquest-map-builder-for-wordpress-mapquest-plugin-broke/page/2/#post-2526415)
 * Status: resolved