Title: Plugin menu option missing from dashboard Last modified: August 31, 2016 --- # Plugin menu option missing from dashboard * Resolved [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/) * I have recently started a wordpress.org website, hosted by Green Geeks, and have version 4.4.1 running (did a manual update to be sure). I am trying to install some plugins but my dashboard menu is not showing the plugin option… which is making it quite difficult to add plugins! * I’ve read a few posts with similar problems but most seem to be resolved by updating, which I’ve done already. * I’ve also read a few posts suggesting I need to access the “Network Admin’s Settings” but I cannot see any link to it from my dashboard. As far as I can tell this only becomes an option if you set up a multisite network but I only need one site and I assume I should be able to add plugins no matter how many sites i have. Is this correct? * Any suggestions would be greatly appreciated, cheers. Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/2/?output_format=md) * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003499) * Hi… do you have access to your File Manager by logging into your Green Geeks account cPanel? ([a video](http://www.greengeeks.ca/support/video-tutorials/display.php?tname=cpanel-x3-filemanager)). * If so, after getting into File Manager, go to wp-content and see if there is a “plugins” directory (folder). If there is, then the WordPress 4.4.1 upgrade may be a bit corrupted. This can be rectified without loss of any content. * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003505) * Yes there is a “plugins” directory which was provided by Green Geeks, I did not update it when I did the manual update and the only thing in it at the moment is “akismet”. * Should I replace current “plugins” directory with the one downloaded directly from wordpress? * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003513) * What did you replace when you did the manual update? These directories (folders) and files: * ``` (folders) wp-admin wp-includes (files) index.php wp-activate.php wp-blog-header.php wp-comments-post.php wp-cron.php wp-links-opml.php wp-load.php wp-login.php wp-mail.php wp-settings.php wp-signup.php wp-trackback.php xmlrpc.php ``` * …anything else? * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003515) * I followed this process: * 1. Get the latest WordPress zip (or tar.gz) file. 2. Unpack the zip file that you downloaded. 3. Deactivate plugins. **Couldn’t do this because there is no Plugins menu option** 4. Delete the old wp-includes and wp-admin directories on your web host (through your FTP or shell access). **I’m using Filezilla** 5. Using FTP or your shell access, upload the new wp-includes and wp-admin directories to your web host, in place of the previously deleted directories. 6. Upload the individual files from the new wp-content folder to your existing wp-content folder, overwriting existing files. Do NOT delete your existing wp-content folder. Do NOT delete any files or folders in your existing wp-content directory (except for the one being overwritten by new files). 7. Upload all new loose files from the root directory of the new version to your existing wordpress root directory. * Taken from [here](https://codex.wordpress.org/Updating_WordPress) * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003521) * Actually there are a couple of other files in the plugin directory: * hello.php index.php enhanced-admin-bar-with-codex-search.php * I’m assuming the first two are defaults. The third is a plugin I am trying to install. * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003529) * Delete this one out of the folder: enhanced-admin-bar-with-codex-search.php * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003539) * Deleted but still no plugin menu option * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003541) * The only thing I can suggest is to replace the wp-admin and wp-includes folders again. Perhaps something got corrupted in the upload, but I use Filezilla also, and I haven’t had any problems. * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003551) * I’ll give that a go and see what happens. * Someone else has suggested that I am not logging in as an admin user, but I am the only user and I’m using all the details I used for the installation. Would that make sense and is there any way I can check my user level? I’ve had a look at the list of users in myPHP admin page and I am indeed the only user listed. * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003555) * Any role under admin cannot see users at all except their own profile. If you select Users and there is a link “All Users” (whether there are other users or not, it is there), then you are an admin. * If you can get to Settings and all the submenus like General, Reading, Disscusion, etc. then you are an admin. [WordPress Roles](https://codex.wordpress.org/Roles_and_Capabilities) * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003564) * Tried replacing the wp-admin and wp-includes folders again but still no plugin option. * Yes I have the “All Users” link and it says administrator under “role” next to my name. * I can also access the all the submenus you mention under the Setting menu. * Thanks so much for your help so far by the way… * [datzone](https://wordpress.org/support/users/datzone/) * (@datzone) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003567) * Did you check the .htaccess file in the root directory. [Here is the explanation](https://wordpress.org/support/topic/new-install-pluginsphp-plugin-installphp-not-found-1?replies=6). * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003568) * You’re welcome 🙂 …but this is a mystery (…I do love a good challenge) * > Tried replacing the wp-admin and wp-includes folders again but still no plugin > option. * Then replace these only: * index.php wp-activate.php wp-blog-header.php wp-comments-post.php wp-cron.php wp-links-opml.php wp-load.php wp-login.php wp-mail.php wp-settings.php wp-signup. php wp-trackback.php xmlrpc.php * [neotechnomad](https://wordpress.org/support/users/neotechnomad/) * (@neotechnomad) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003569) * > Did you check the .htaccess file in the root directory. Here is the explanation. * @**datzone**… Worth a try, though the default WordPress .htaccess only has the mod_rewrite module. Where does this (in the other thread) come from? * Thread Starter [dodi659](https://wordpress.org/support/users/dodi659/) * (@dodi659) * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/#post-7003571) * Tried replacing the recommended files with no effect. * > Did you check the .htaccess file in the root directory. * I can’t find a .htaccess file to change, where would/ should it be? Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/2/?output_format=md) The topic ‘Plugin menu option missing from dashboard’ is closed to new replies. ## Tags * [menu](https://wordpress.org/support/topic-tag/menu/) * [missing](https://wordpress.org/support/topic-tag/missing/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 39 replies * 5 participants * Last reply from: [antony321](https://wordpress.org/support/users/antony321/) * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/plugin-menu-option-missing-from-dashboard/page/3/#post-8570450) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics