Title: Plugin messes with Gravity Forms
Last modified: May 23, 2019

---

# Plugin messes with Gravity Forms

 *  Resolved [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/)
 * I updated to the latest version, (I was using 1.73 before) and now my Gravity
   Forms doesn’t work correctly. When trying to fill out a form, the submit button
   doesn’t do anything when clicked. Inspecting it, it looks like the submit button
   has been moved outside of the <form></form>, which is why it’s not working. When
   I disable the Ultimate FAQs plugin, the submit button goes back inside the <form
   ></form> where it belongs.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11567476)
 * Hi [@mrfent37](https://wordpress.org/support/users/mrfent37/),
 * Our plugin has not been tested with the Gravity Forms builder.
    Are you able 
   to use the normal editor and see if the plugin works as it should? Have you considered
   using the Gutenberg blocks instead of the shortcodes?
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11569254)
 * I’m not talking about the editor/builder. I’m talking about an already completed
   form that is live on a page.
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11569727)
 * Hi [@mrfent37](https://wordpress.org/support/users/mrfent37/),
 * It sounds like something is causing an escape in the html, perhaps due to a FAQ.
   
   Could you verify your FAQs, in the back end, to see if there are any characters
   that could cause such thing? For example, slashes (**/** or **\**) or quotes (**‘**
   or **“**).
 * Are you able to a provide a URL to your site? Perhaps we could help find the 
   very line it breaks out
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11570205)
 * The form and FAQs are here:
 * [https://www.culturedfoodlife.com/contact/](https://www.culturedfoodlife.com/contact/)
 * Select either “Account…”, “Store…”, or “Class…” to see the FAQs.
 * Thanks for your help!
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11570207)
 * The submit button is currently working because I reverted back to a previous 
   version of FAQs plugin
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11576774)
 * Hi Mr. Fent,
 * It’ll be hard to test without seeing the error in action. It’s hard for us to
   predict when we’ll be able to answer specific support questions, so, perhaps 
   we could set up a specific time for us to check your site, at which point you
   could upgrade back to the newest version and we can inspect it. That way you 
   wouldn’t have to have the broken submit button up for an extended period of time.
   If that’s something you’d want us to do, please send us an email at [contact@etoilewebdesign.com](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/contact@etoilewebdesign.com?output_format=md),
   so we can set this up.
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11715205)
 * I finally had some time to set this up on a test site, showing the error.
 * [https://staging.culturedfoodlife.com/contact/](https://staging.culturedfoodlife.com/contact/)
 * I created a simple FAQ with “question” as the title” and “answer” as the body.
   This FAQ is assigned to a “test” category, and in my gravity form, I have an 
   HTML block with the shortcode: [ultimate-faqs include_category=”test”]
 * You’ll be able to see that with the ultimate-faq shortcode, the submit button
   for the form gets repositioned outside of the <form></form>
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11718677)
 * Hi mrfent37,
 * If you temporarily remove that HTML block with the shortcode from the gravity
   form, does the Search button still remain outside of the <form> tags?
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11719593)
 * Yes, it works correctly when I remove the HTML block.
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11796063)
 * Any help with this?
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11801980)
 * Hi MrFent,
 * We’ve never tested our shortcode in a gravity form. I’m not sure if gravity forms
   are even meant to take shortcodes in them. If it doesn’t work within a gravity
   form, I’m not too sure what we can do. The FAQs are designed to be placed on 
   a page by themselves.
 *  Thread Starter [MrFent37](https://wordpress.org/support/users/mrfent37/)
 * (@mrfent37)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11802780)
 * This worked just fine for years until that update.
 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11809498)
 * Hi mrfent37,
 * Unfortunately, we are not able to do extensive testing with pay only plugins (
   which Gravity forms seems to be). With that in mind, it would be difficult to
   know which end the conflict is on.
 * The only thing we can think to suggest here would be to rollback to v1.7.3, then
   update to the next version (1.8.0) and test. If that works, then update to v1.8.1
   and so on…

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Plugin messes with Gravity Forms’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-faqs/assets/icon-128x128.png?rev=1803957)
 * [Ultimate FAQ Accordion Plugin](https://wordpress.org/plugins/ultimate-faqs/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-faqs/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-faqs/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-faqs/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-faqs/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-faqs/reviews/)

 * 13 replies
 * 2 participants
 * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-messes-with-gravity-forms/#post-11809498)
 * Status: resolved