Title: Plugin missing messages from the agent
Last modified: September 16, 2025

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# Plugin missing messages from the agent

 *  Resolved [keywordio](https://wordpress.org/support/users/keywordio/)
 * (@keywordio)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-missing-messages-from-the-agent/)
 * Hi, some of the messages from the Assistant are not displayed in the chat box.
   I tested it and noticed that the replies are registered under the threads on 
   OpenAI’s website. But they were not shown in the chat window.
   It seems some of
   the messages are not getting through to the plugin from the assistant. Can you
   please help me solve this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-missing-messages-from-the-agent%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [kognetiks](https://wordpress.org/support/users/kognetiks/)
 * (@kognetiks)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-missing-messages-from-the-agent/#post-18644342)
 * Hello [keywordio](https://wordpress.org/support/users/keywordio/) (@keywordio),
 * More than happy to help out with this. I’ll need a bit more information about
   what is in the OpenAI thread vs. what is in the chat window. Can you email me
   as support at kognetiks dot com with more details, specific examples that show
   what is in the thread and screen grabs for what is not displayed on the screen.
   That would be very helpful to look into the problem you’re experiencing.
 * Best,
 * Stephen
    -  This reply was modified 8 months, 3 weeks ago by [kognetiks](https://wordpress.org/support/users/kognetiks/).

Viewing 1 replies (of 1 total)

The topic ‘Plugin missing messages from the agent’ is closed to new replies.

 * ![](https://ps.w.org/chatbot-chatgpt/assets/icon-128x128.png?rev=2890745)
 * [Kognetiks Chatbot for WordPress](https://wordpress.org/plugins/chatbot-chatgpt/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chatbot-chatgpt/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chatbot-chatgpt/)
 * [Active Topics](https://wordpress.org/support/plugin/chatbot-chatgpt/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chatbot-chatgpt/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chatbot-chatgpt/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [kognetiks](https://wordpress.org/support/users/kognetiks/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-missing-messages-from-the-agent/#post-18644342)
 * Status: resolved