Title: Plugin Need Improvements
Last modified: August 12, 2018

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# Plugin Need Improvements

 *  [skylinks](https://wordpress.org/support/users/skylinks/)
 * (@skylinks)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-need-improvements/)
 * (1) I,m Using Woo-Sms Since Last 1.5 Years .. In Start It Was Okay Our Customers
   Were Getting All Sms Notifications .. But Things Change From Last 8-10 Months,
   We Are Getting Many Complains From Our Customers That They Are Not Receiving 
   Our Msgs .. In Delivery Details Shows Msg Delivered But In Actual Its Not ..
 * After Complains We Have Tested Ourself .. We Sent A Total Of 5 sms To Our Own
   Numbers, In Which We Were Able To Receive Only 1 Sms. So Definitely They Need
   To Improve Their Gateway.
 * (2) After Updating To Their New Plugin I Have Noticed That We Need To Login Every
   Time When We Open The Woo-Sms Module From Dashboard .. It Should Save Our Login
   Details Like The Older Version .. Also A Minor Issue Which I Noticed That After
   Editing The Customer Sms We Need To Hit Save Button Twice Otherwise Message Will
   Not Save ..
 * Please Solve These Issues So I Can Change My Rating To MAX Thank You!

Viewing 1 replies (of 1 total)

 *  Plugin Author [BulkGate](https://wordpress.org/support/users/woosms/)
 * (@woosms)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-need-improvements/#post-10588839)
 * Hi skylinks,
 * Regarding issue (2)
 * Yesterday we have updated WooSMS module and issues related to logout and the 
   necessity to hit SAVE button twice in Customer SMS tab has been fixed. Please
   update to the latest version and test it in your store. Your feedback will be
   appreciated.
 * Regarding issue (1)
 * This issue is related to PAKISTAN only. We received email from you on the 2nd
   of August 2018 and asked you to provide the smsID, but haven´t received your 
   reply yet. Can you please send us smsID of the problematic SMS? We need smsIDs
   to escalate the issue with operator in Pakistan and operator needs to track the
   SMS in their system. Without smsID we can´t do anything because operator provides
   us info that SMS were successfully delivered. You can copy smsID in the HISTORY.
   Display detail of the SMS and double click on the smsID will mark it so you can
   copy it.
 * Looking forward to hearing from you soon to move it forward.

Viewing 1 replies (of 1 total)

The topic ‘Plugin Need Improvements’ is closed to new replies.

 * ![](https://ps.w.org/woosms-sms-module-for-woocommerce/assets/icon.svg?rev=2620584)
 * [BulkGate SMS Plugin for WooCommerce](https://wordpress.org/plugins/woosms-sms-module-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woosms-sms-module-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woosms-sms-module-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [BulkGate](https://wordpress.org/support/users/woosms/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-need-improvements/#post-10588839)