Title: Plugin never loads.
Last modified: July 29, 2019

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# Plugin never loads.

 *  Resolved [itszodiac](https://wordpress.org/support/users/itszodiac/)
 * (@itszodiac)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-never-loads/)
 * Hello,
 * I choose and name “header” for a Template, enable layout for Elementor Canvas
   Template, and click “Edit with Elementor”.
 * The “Loading” icon shows and the green loading line at the top shows up and slowly
   acts like it’s doing something. It goes to the end after a minute and never loads
   the Elementor page.
 * I click the “Back” button and it goes back to the previous page.
 * When I try the Error Log, nothing shows because it never goes far enough to create
   a legitimate error so I don’t know what’s causing it.
 * 1. I’ve deactivated every plugin except Elementor and the Header/Footer/Blocks
   plugins
    2. I’m using the Astra theme and switched to the OceanWP but nothing
   changed 3. I’ve used this multiple times on different sites on the same host 
   with no issues. 4. PHP version is 7.3.7
 * I don’t know what’s wrong and it just will NOT load to create headers/footers.
   Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-never-loads/#post-11776896)
 * Hi [@itszodiac](https://wordpress.org/support/users/itszodiac/) ,
 * That’s weird! Would you mind creating a [support ticket](https://wpastra.com/support/submit-a-ticket)
   so that we can have a proper look at your issue?
 * Regards,
    Deepak
 *  Thread Starter [itszodiac](https://wordpress.org/support/users/itszodiac/)
 * (@itszodiac)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-never-loads/#post-11796651)
 * I sent a support ticket and they got back immediately asking for login info. 
   I sent it. 2 days later, nothing. Resent the previous email and STILL, no response.
   Thanks for the zero support. I deleted the login and deactivated the app.
 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-never-loads/#post-11807698)
 * Hi [@itszodiac](https://wordpress.org/support/users/itszodiac/) ,
 * Sorry for the inconvenience! Would you mind sharing your ticket id so that I 
   can check this by myself and see what went wrong on your side?
 * Regards,
    Deepak

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin never loads.’ is closed to new replies.

 * ![](https://ps.w.org/header-footer-elementor/assets/icon-256x256.gif?rev=3278750)
 * [Ultimate Addons for Elementor](https://wordpress.org/plugins/header-footer-elementor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/header-footer-elementor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/header-footer-elementor/)
 * [Active Topics](https://wordpress.org/support/plugin/header-footer-elementor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/header-footer-elementor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/header-footer-elementor/reviews/)

## Tags

 * [footer](https://wordpress.org/support/topic-tag/footer/)
 * [headers](https://wordpress.org/support/topic-tag/headers/)
 * [loading](https://wordpress.org/support/topic-tag/loading/)

 * 3 replies
 * 2 participants
 * Last reply from: [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-never-loads/#post-11807698)
 * Status: resolved