Title: [Plugin: NextGEN Gallery] Cannot use insertion tool
Last modified: August 20, 2016

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# [Plugin: NextGEN Gallery] Cannot use insertion tool

 *  [cdkrall](https://wordpress.org/support/users/cdkrall/)
 * (@cdkrall)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-cannot-use-insertion-tool/)
 * Upgraded to NGG 1.9.0 this morning, now toolbar insertion item opens but dropdown
   selection menu doesn’t populate, I get the spinning thing and then it stops. 
   I can adjust any other parameter (which reminds me, I’d love to change the defaults
   in one of those, but there isn’t a direct way to do it), but none of the tabs
   will let me select a gallery or picture. I have 11 galleries with roughly 10 
   pictures in each one, so it shouldn’t take long. I cna edit the text in the selection
   window, but putting the name doesn’t help. It also timed out uploading a 37 MB
   zipfile this morning, it did seem to take a long while, the second time went 
   fine.
 * Went to another WP site I run, same everything (server, verson of WP) but older
   version (1.8.4?) of NGG and it works. I’m going to copy the old plugin over for
   now so I can use it.
 * I will try things if we need to experiment to resolve this. Have SSH access and
   limited terminal chops as well as cpanel.
 * [http://wordpress.org/extend/plugins/nextgen-gallery/](http://wordpress.org/extend/plugins/nextgen-gallery/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [cdkrall](https://wordpress.org/support/users/cdkrall/)
 * (@cdkrall)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-cannot-use-insertion-tool/#post-2419545)
 * I reinstalled an older version of NGG, covered my eyes as I hit the Update Database
   button, and I’m back in biz.

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: NextGEN Gallery] Cannot use insertion tool’ is closed to new
replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [cdkrall](https://wordpress.org/support/users/cdkrall/)
 * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-cannot-use-insertion-tool/#post-2419545)
 * Status: not resolved