Title: [Plugin: nextgen-gallery-optimizer] nextgen slideshow problem
Last modified: August 20, 2016

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# [Plugin: nextgen-gallery-optimizer] nextgen slideshow problem

 *  [mintynz](https://wordpress.org/support/users/mintynz/)
 * (@mintynz)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-optimizer-nextgen-slideshow-problem/)
 * With NextGen Gallery Optimizer active, this code:
 * [slideshow id=30]
 * Shows the circular loading icon, but the slideshow never loads, and a Javascript
   error is reported:
    no method nggSlideshow
 * Deactivating the Optimizer makes it work again- slideshow loads and plays. Tested
   and replicable on Win 7 Firefox, IE and Chome.
 * Note: Galleries and Single images still work fine, only the slideshow doesn’t.
 * What do you think, Mark? Does the Optimizer perhaps remove the slideshow function
   by mistake?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mark Jeldi](https://wordpress.org/support/users/mark-jeldi/)
 * (@mark-jeldi)
 * [14 years ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-optimizer-nextgen-slideshow-problem/#post-2734083)
 * Hi mintynz,
 * Thanks for using NextGEN Gallery Optimizer!
 * I’m afraid the original basic version of the plugin only supports the most popular
   NextGEN shortcode… [nggallery id=x].
 * If you require the extra functionality of slideshows, and you’re otherwise happy
   with the plugin, may I suggest upgrading to the Premium version which supports
   all 10 NextGEN shortcodes and more.
 * You can download the Premium version (for a small donation) [here](http://www.markstechnologynews.com/nextgen-gallery-optimizer-premium),
   or directly from Optimizer’s options page.
 * Hope this helps!
    Mark.
 *  Thread Starter [mintynz](https://wordpress.org/support/users/mintynz/)
 * (@mintynz)
 * [14 years ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-optimizer-nextgen-slideshow-problem/#post-2734084)
 * Hi Mark,
 * Okay, I’m paid up- I think it’s worth it.
 * However, while I understand that the slideshow feature might not be supported
   in the free version as far as optimizing, it’s not very clear that it will BREAK
   slideshows if you use it.
 * It’s one thing not to add certain features; it’s another to take them away.
 * I lost time trying to work out what was wrong. I’d rather it be clearer: “Optimiser
   free will remove unneeded NextGen scripts, but it’ll also break slideshows”
 * (It was not made easier by the fact that there have been times that NextGen slideshows
   have had issues of their own accord, or that the FAQ for NextGen tackles exactly
   the issue – “Help! My slideshows aren’t working…they just show a rotating loading
   circle.” but says nothing about it being a non-premium issue.)
 * Summary: great product, appreciate your activity on the forums, but think that
   the breakage issue would be a non-factor (and more likely to get people happily
   upgrading) if it were hilighted up front.
 * Cheers,
    Minty
 *  [Mark Jeldi](https://wordpress.org/support/users/mark-jeldi/)
 * (@mark-jeldi)
 * [14 years ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-optimizer-nextgen-slideshow-problem/#post-2734088)
 * Hi Minty,
 * Thanks for the donation, and for your insightful feedback! I’ll try to make that
   point clearer on the next update.
 * I hope you enjoy the Premium version.
 * Cheers,
    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: nextgen-gallery-optimizer] nextgen slideshow problem’ is closed
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## Tags

 * [nextgen](https://wordpress.org/support/topic-tag/nextgen/)

 * 3 replies
 * 2 participants
 * Last reply from: [Mark Jeldi](https://wordpress.org/support/users/mark-jeldi/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-optimizer-nextgen-slideshow-problem/#post-2734088)
 * Status: not resolved

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