Title: [Plugin: NextGEN Gallery] Problem with thumbnails
Last modified: August 19, 2016

---

# [Plugin: NextGEN Gallery] Problem with thumbnails

 *  [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/)
 * My NextGen-gallery has begun to show thumbnails of different sizes.
 * [http://users.telenor.dk/~dsl640836//screenshot/001/print.JPG](http://users.telenor.dk/~dsl640836//screenshot/001/print.JPG)
 * I have unsuccessfully tried to delete the album and upload it again.
    It does
   not help to uninstall the plugin and reinstall it.
 * (It makes no difference whether I am using WordPress version 2.9.2 or 3.0)
 * Hope there is someone who will help. I really need it!
    Thanks in advance.
 * Best regards
    Michael, Denmark.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545040)
 * Addition: I have uploaded the same images on another website (same version of
   NextGEN Gallery and WordPress), and there it works as it should.
 *  [elizabethrichardson](https://wordpress.org/support/users/elizabethrichardson/)
 * (@elizabethrichardson)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545282)
 * Hello Michael,
 * Did you know that you can go into manage gallery –>> select the gallery –>> then
   choose the action “create new thumbnails”?
 * That will create new ones for you. Just make sure you go to options –>> thumbnails
   and select the size you want to use first.
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545305)
 * Hi.
 * Many thanks for your reply!
 * No, I never noticed.
    I have now tested the function. And unfortunately it does
   not help. It is still the same.
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545375)
 * Nobody?? 🙁
 *  [Tailspin](https://wordpress.org/support/users/tailspin/)
 * (@tailspin)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545376)
 * I had the same problem but found that there were only a hand full of images that
   were the wrong size. Fixed each on by hand and that solved the problem.
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545377)
 * Hi.
 * What do you mean by “Fixed each on by hand …”?
 * They are all larger than the thumbnails, so it should not make any difference
   what size they have.
    I have another page with exactly the same plugin and the
   same images. And here it works as it should. They are all equal. I just don’t
   understand that.
 *  [gamersp](https://wordpress.org/support/users/gamersp/)
 * (@gamersp)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545378)
 * Hello there
 * I have exactly the same problem. When i update one gallery, the thumbnails of
   the old pictures of this gallery, have a wrong size. In other cases, its not 
   necessary to update a gallery to find this problem with thumbnails.
 * I know that i can fix the problem with hand, updating each time the thumbnails
   of each gallery, but i have more than 800 different galleries, i dont think that
   this can be a solution (update 800 galleries can be a little crazy) :(.
 * Thanks in advance for the help!
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545379)
 * > i can fix the problem with hand, updating each time the thumbnails of each 
   > gallery
 * What do you mean?
    Updating by using “Create new thumbnails”?? If yes, that does
   not work for me.
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545410)
 * Hmm.. No answer. Annoying…
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545425)
 * Is there anyone who can tell me which file I can go in and adjust the size when
   the problem occur?
    It must be possible to do manually somewhere.
 *  [tahardy](https://wordpress.org/support/users/tahardy/)
 * (@tahardy)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545426)
 * I am having the same thumbnail issues. Sizes will not behave. Can’t find a fix
   anywhere yet.
 *  [bicyclesofojai](https://wordpress.org/support/users/bicyclesofojai/)
 * (@bicyclesofojai)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545436)
 * Not the perfect fix, but I figured out where you can at least manually change
   the thumbnail dimensions until a better solution is found.
 * Open the database and find the table [prefix]-ngg-pictures. Find the image(s)
   whose thumbnails need adjustment. In the meta_data field, you’ll find the thumbnail
   dimensions listed at the end of the meta_data string. Change the width and height
   to the correct settings and commit the changes to the database.
 * Worked just fine for the thumbnails I was having dimension problems with.
 * Hope this helps someone else.
 * `a:17:{i:0;b:0;s:8:"aperture";b:0;s:6:"credit";b:0;s:6:"camera";b:0;s:7:"caption";
   b:0;s:17:"created_timestamp";b:0;s:9:"copyright";b:0;s:12:"focal_length";b:0;
   s:3:"iso";b:0;s:13:"shutter_speed";b:0;s:5:"flash";b:0;s:5:"title";b:0;s:8:"keywords";
   b:0;s:5:"width";i:896;s:6:"height";i:768;s:5:"saved";b:1;s:9:"thumbnail";a:2:{
   s:5:"width";i:100;s:6:"height";i:75;}}`
 *  Thread Starter [postale](https://wordpress.org/support/users/postale/)
 * (@postale)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545438)
 * Yes it is a little tricky, but it works. And a perfectionist like me prefer a
   solution like this rather than none at all.
 * It is great. Thank you very much!! 🙂

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘[Plugin: NextGEN Gallery] Problem with thumbnails’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 13 replies
 * 6 participants
 * Last reply from: [postale](https://wordpress.org/support/users/postale/)
 * Last activity: [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problem-with-thumbnails-1/#post-1545438)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
