Title: [Plugin: NextGEN Gallery] problems constructing galleries
Last modified: August 20, 2016

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# [Plugin: NextGEN Gallery] problems constructing galleries

 *  [gregpooleuk](https://wordpress.org/support/users/gregpooleuk/)
 * (@gregpooleuk)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problems-constructing-galleries/)
 * Hi, I’m a relative newcomer to wordpress & nextgen gallery…I’ve wrestled with
   settings to try and get gallery construction consistent…
    If I use the flash 
   upload I get nowhere… error message as below…and no image uploaded.
 * Directory /web1/user…../website/wordpress/wp-content/gallery/15-1721 contains
   no pictures
 * If I disable the flash upload then I get this error
    Error, the file permissions
   could not be set
 * If I then go and scan for new thumbnails in gallery it creates them OK but the
   edit thumbnail/view metadata options aren’t available. (just an empty box pops
   up).
 * The web1 start to the directory address is something I’m not sure about …maybe
   something to do with my server…above the folders I see in my ftp window..
 * I find some of these symptoms in other posts but none exactly the same …I’ve 
   tried several suggested solutions with no success.
    (changing themes, upgrading,
   etc)
 * I contacted my host and their comment was
    “What you may wish to do is a search
   on getting the nextgen gallery plugin working on a web server that runs suphp
   as it may be that the setup for the plugin needs to be modified in some way to
   get it to work correctly for you.”
 * Operating System : Linux (32 Bit)
    Server : Apache/2.2.3 (CentOS) Memory usage:
   15.38 MByte MYSQL Version : 5.0.77 SQL Mode : Not set PHP Version : 5.2.17 PHP
   Safe Mode : Off PHP Allow URL fopen : On PHP Memory Limit : 32 PHP Max Upload
   Size : 2M PHP Max Post Size : 8M PCRE Backtracking Limit : 500000 PHP Max Script
   Execute Time : 30s PHP Exif support : Yes ( V1.4 ) PHP IPTC support : Yes PHP
   XML support : Yes Graphic Library
 * GD Version : bundled (2.0.34 compatible)
    FreeType Support : Yes FreeType Linkage:
   with freetype T1Lib Support : No GIF Read Support : Yes GIF Create Support : 
   Yes JPG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : No XBM
   Support : Yes JIS-mapped Japanese Font Support : No
 * Thanks for any help in advance, all best from Greg
 * [http://wordpress.org/extend/plugins/nextgen-gallery/](http://wordpress.org/extend/plugins/nextgen-gallery/)

The topic ‘[Plugin: NextGEN Gallery] problems constructing galleries’ is closed 
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 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
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 * 0 replies
 * 1 participant
 * Last reply from: [gregpooleuk](https://wordpress.org/support/users/gregpooleuk/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-problems-constructing-galleries/)
 * Status: not resolved