Title: [Plugin: NextGEN Gallery] Thumbnails not generating, no errors Last modified: August 19, 2016 --- # [Plugin: NextGEN Gallery] Thumbnails not generating, no errors * [randyman](https://wordpress.org/support/users/randyman/) * (@randyman) * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/) * First, let me apologize if this is a redundant thread. I’ve looked through a dozen other threads, but none mimic my issue or have any suggested solution. * When I upload an image and have it generate a thumbnail, the ‘Create new thumbnails’ window pops up with the status bar denoting how far along the thumbnail generation is. Then the status bar disappears and the windows just sits there with the ‘ Create new thumbnails’ message. Nothing else happens – no errors occur. I have to manually exit the window. * Now I’m looking at my gallery and there are no thumbnails next to the items. The thumbnail column is simply empty. I can click on the individual item and click ‘Edit thumb’ and the proper image shows up with the cropping tool. I crop and click ‘Update’ and it says ‘Thumbnail updated’. I then exit that window and there’s still no thumbnail in the thumbnail column. The actual thumbnails do no show on the webpage either; however, the slider works perfectly. * I’ve tried changing all of the settings for the thumbnails in the options. I have nextGEN Gallery fully up-to-date (1.7.3 as of 1/24/11). I’ve tested on Chrome, Firefox 3.6 & 4, IE8 & 9, and haven’t had any luck with the thumbnails working. It is important to note that the very first time I installed nextGEN Gallery that the thumbnails did work. I ended up deleted the aforementioned gallery and haven’t had luck getting thumbnails to work since. I’ve reinstalled the plugin as well. I’m using the Green Stimulus theme… maybe there are compatibility issues? * I eagerly await your opinion on this issue. Thank you. Viewing 15 replies - 1 through 15 (of 26 total) 1 [2](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/page/2/?output_format=md) * [jholzy](https://wordpress.org/support/users/jholzy/) * (@jholzy) * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879267) * I also have this same issue. Have chmod to different levels with same results. * This is on a 1 and 1 shared server. * ``` * Operating System : Linux (32 Bit) * Server : Apache * Memory usage : 16.04 MByte * MYSQL Version : 5.0.91-log * SQL Mode : Not set * PHP Version : 5.2.17 * PHP Safe Mode : Off * PHP Allow URL fopen : Off * PHP Memory Limit : 40M * PHP Max Upload Size : 20M * PHP Max Post Size : 8M * PCRE Backtracking Limit : 500000 * PHP Max Script Execute Time : 50000s * PHP Exif support : Yes ( V1.4 ) * PHP IPTC support : Yes * PHP XML support : Yes Graphic Library * GD Version : bundled (2.0.34 compatible) * FreeType Support : Yes * FreeType Linkage : with freetype * T1Lib Support : No * GIF Read Support : Yes * GIF Create Support : Yes * JPG Support : Yes * PNG Support : Yes * WBMP Support : Yes * XPM Support : No * XBM Support : Yes * JIS-mapped Japanese Font Support : No ``` * [martinfeeney](https://wordpress.org/support/users/martinfeeney/) * (@martinfeeney) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879621) * Same here, think it has to do with image size… * [erwinodendaal](https://wordpress.org/support/users/erwinodendaal/) * (@erwinodendaal) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879626) * I updated from 5 to 7. And: The plugin doesn’t generate thumbnails. The tabs in the admin-pages don’t work anymore. (So all settings and functions on all NextGen-pages are on one page.) The homepage of NextGen shows under “Latest News” and “Related plugins” the text “loading” and nothing loads. * My server: * ``` Operating System : Linux (64 Bit) Server : NOYB Memory usage : 41.78 MByte MYSQL Version : 5.0.77-community-log SQL Mode : Not set PHP Version : 5.2.14 PHP Safe Mode : Off PHP Allow URL fopen : On PHP Memory Limit : 128M PHP Max Upload Size : 8M PHP Max Post Size : 8M PCRE Backtracking Limit : 500000 PHP Max Script Execute Time : 30s PHP Exif support : Yes ( V1.4 ) PHP IPTC support : Yes PHP XML support : Yes Graphic Library GD Version : bundled (2.0.34 compatible) FreeType Support : Yes FreeType Linkage : with freetype T1Lib Support : Yes GIF Read Support : Yes GIF Create Support : Yes JPG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : No XBM Support : Yes JIS-mapped Japanese Font Support : No ``` * [tblasko](https://wordpress.org/support/users/tblasko/) * (@tblasko) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879627) * Just commenting to say I have the same issue! * [erwinodendaal](https://wordpress.org/support/users/erwinodendaal/) * (@erwinodendaal) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879629) * I resolved the problem and it was NOT a bug in NextGen. I had a function in a jQuery file that called another jQuery function that did not exist. WordPress as a whole goes wrong than. Only you don’t notice that in all admin-pages or plugin pages. So check the NextGen admin pages with your Error Console in Safari, Chrome or Firefox and see if that shows a Javascript error. * [barmichev](https://wordpress.org/support/users/barmichev/) * (@barmichev) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879630) * erwin.odendaal, how check it? Please… Where is jQuery? * [erwinodendaal](https://wordpress.org/support/users/erwinodendaal/) * (@erwinodendaal) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879631) * It must be a file that you yourself has made, so you’ll know where it is. Ceck the NextGen admin pages with your Error Console in Safari, Chrome or use Firebug in Firefox and see if that shows a Javascript error. Behind the error will always be a url to the file which generates the error. * [mieru](https://wordpress.org/support/users/mieru/) * (@mieru) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879635) * I solved disabling some plugin, not one in particular… * [granville](https://wordpress.org/support/users/granville/) * (@granville) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879649) * [granville](https://wordpress.org/support/users/granville/) * (@granville) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879650) * Hello all * I had exactly the same problem. As martinfeeney suggested it might be image size, I used Photoshop to reduce the image to width:500px and height:333px and then- yippee!- it worked! * I haven’t experimented to see what is the maximum width/height combo but can safely say this worked for me. * I didn’t touch any jquery or other plugins. * P.S. I am using WordPress 3.1 and NextGen 1.7.4 * Hope this helps. * [tahoemnts](https://wordpress.org/support/users/tahoemnts/) * (@tahoemnts) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879668) * Yeah. I have the same thing going on myself. I’ll try resizing the images before uploading and see if that helps. Is anyone able to provide the suggested images size limits for the thumbnails to work? Thanks. * [squierjosh](https://wordpress.org/support/users/squierjosh/) * (@squierjosh) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879669) * I’ve tried resizing images (seems pointless if you want to show high resolution photos though), adjusting the memory by hacking the gd.thumbnail.inc.php file, and by disabling all plugins – nothing has worked for me. This plugin is VERY buggy, and there’s no rhyme or reason to when it works. I wish it would have stopped working earlier for me so I wouldn’t have invested so much time getting my galleries in there. Now I can’t add new images to them without a million workarounds. * [mdrawdy](https://wordpress.org/support/users/mdrawdy/) * (@mdrawdy) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879670) * I don’t know if this would apply in many cases, however, I had the same problem. I did just about everything mentioned above and nothing. It was only when looking at Options > Thumbnails that I saw this; * Please note : If you change the settings, you need to recreate the thumbnails under -> Manage Gallery . * I thought to myself, ‘I can recreate thumbnails?’ Anyway, I went back to Manage > Gallery, selected all the images in one of my galleries, and chose “Create new thumbnails” under Bulk Actions. Although the thumbnail status bar completed at 100%, it just hung there and wouldn’t close – I had to close it manually. Then, I selected “Save Changes” and, as if by magic, my thumbnails appeared. No idea why, they just did. * Hope this helps someone. * [Shazar](https://wordpress.org/support/users/shazar/) * (@shazar) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879673) * Thanks Mdrawdy.. worked a treat.. * [rozwal](https://wordpress.org/support/users/rozwal/) * (@rozwal) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/#post-1879674) * It does not do the trick for me 🙁 Viewing 15 replies - 1 through 15 (of 26 total) 1 [2](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/page/2/?output_format=md) The topic ‘[Plugin: NextGEN Gallery] Thumbnails not generating, no errors’ is closed to new replies. ## Tags * [nextgen](https://wordpress.org/support/topic-tag/nextgen/) * [thumbnail](https://wordpress.org/support/topic-tag/thumbnail/) * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/) * 26 replies * 22 participants * Last reply from: [shikata](https://wordpress.org/support/users/shikata/) * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnails-not-generating-no-errors/page/2/#post-1879714) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics