Title: [Plugin: NextGEN Gallery] Upgrade loop Last modified: August 19, 2016 --- # [Plugin: NextGEN Gallery] Upgrade loop * [welshpixie](https://wordpress.org/support/users/welshpixie/) * (@welshpixie) * [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/) * Recently upgraded to 1.3.6 version of NextGen. * Works fine from admin side. Activated the plugin sidewide. Now when non-admin users try to manage their gallery, they are directed to this message: * ‘Upgrade NextGEN Gallery * The script detect that you upgrade from a older version. Your database tables for NextGEN Gallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images. * The upgrade process may take a while, so please be patient. Start upgrade now…’ * I see this also when back-ending a user’s blog. Clicking ‘start upgrade now’ claims to upgrade successfully but then loops back to the error page detecting an older version. * Tried uninstalling, deleting, and reinstalling the plugin to no avail. * Any ideas? Viewing 15 replies - 16 through 30 (of 39 total) [←](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/?output_format=md) [1](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/?output_format=md) 2 [3](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/3/?output_format=md) * [openg](https://wordpress.org/support/users/openg/) * (@openg) * [16 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229490) * I had the same issue and for now my solution was to disable the plugin and then enable it on a blog by blog basis rather than site-wide. * The good thing is that once disabled, then enabled again, it didn’t touch any of the galleries created already. However, in the blogs that I had the gallery up and running in there was a strange error message, this occurred only once upon visiting the plugin page after – it didn’t seem to be an issue but it might frighten your users into sending a support email. * It’s a great plugin and would benefit from something that would simply tell a user that they need to create the tables (as do plugins like Contact Form 7 that tell you that the tables need creating on first use). * Thanks for the time you put into a great plugin Alex. * [festinhabobanoape](https://wordpress.org/support/users/festinhabobanoape/) * (@festinhabobanoape) * [16 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229492) * Hi, I am having the same problem now. I am using WordPress 2.9.2 and just after upgrading to Nextgen 1.5.0 I have this never ending message “upgrade database structure” and nothing happens. I tried to deactivate and reactivate the plugin, just as said above, but I still have the same problem. Then I tried to find, as simplistik said above, the $dbversion, but it already had the right version 1.5.0 written inside the php file. * I am not a programmer so I don’t have a real understanding of what I am doing here. * Should I completely delete the plugin and reinstall it again? Will I loose all my pictures and captions doing so? * I would be very grateful if someone could help me over here, thanks… * [afroncio](https://wordpress.org/support/users/afroncio/) * (@afroncio) * [16 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229493) * Same thing. WP 2.9.2 with a clean NextGen install from within the plugin manager. * Can’t anyone help on this? * Thanks, * Andy * [festinhabobanoape](https://wordpress.org/support/users/festinhabobanoape/) * (@festinhabobanoape) * [16 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229494) * Andy, I found a radical solution, as no one is answering over here, I downgraded NextGen back to version 1.4.3 and everything is working as it was before… I’ll think a 100 times before doing a new upgrade. * [inweb](https://wordpress.org/support/users/inweb/) * (@inweb) * [16 years ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229503) * I had the same problem, and finally got it working by… 1. deactivate the plugin from sitewide 2. activate for main blog only 3. deactivate 4. activate sitewide I have no idea why – but that worked. * [Nabha Cosley](https://wordpress.org/support/users/nabha/) * (@nabha) * [15 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229504) * I also was able to fix this by activating per-site and not sitewide. (Inweb’s solution didn’t work for me, but it would have been nice!) * I’m using WordPress 3.0 and NexGen 1.5.0. Not many other plugins, and nothing of significant impact. * This is a fine solution, though. NexGen is a pretty incredible plugin, I have to say. * [tenninjas](https://wordpress.org/support/users/tenninjas/) * (@tenninjas) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229509) * Just wanted to say that this is still happening in 1.5.5 & WP 3.0.1. Works fine after manually creating the tables. * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229510) * I updated the code for Multisite installation and can in this environment (WPMU) reproduce the loop issue. You can follow my current dev here : * [http://code.google.com/p/nextgen-gallery/issues/detail?id=286](http://code.google.com/p/nextgen-gallery/issues/detail?id=286) * I need to fix some minor things and will release in the next month a first beta for download, php hackers can look for this code changes : * [http://code.google.com/p/nextgen-gallery/source/diff?spec=svn779&r=779&format=side&path=/trunk/nggallery.php](http://code.google.com/p/nextgen-gallery/source/diff?spec=svn779&r=779&format=side&path=/trunk/nggallery.php) * Use this on your own RISK ! * [janepity](https://wordpress.org/support/users/janepity/) * (@janepity) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229511) * I have the same loop problem right now. Once I am not a programmer, I don’t know how to manually create the tables. Any help with this please? * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229512) * Test the new beta of Nextgen Gallery * [puzzledust](https://wordpress.org/support/users/puzzledust/) * (@puzzledust) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229514) * I’m testing the new beta, using WP 3.0.1 and getting the same issue….or a similar issue. I am also not a programmer so keep that in mind. Here is the error I get: * _Could not find NextGEN Gallery database tables, upgrade failed !_ * Upgrade sucessful * I like how it says upgrade failed and then upgrade successful. 🙂 Anyway if I hit continue I get the following: * _The script detect that you upgrade from a older version. Your database tables for NextGEN Gallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images._ * The upgrade process may take a while, so please be patient. * Then and endless loop. Could someone help me in layman’s terms please? * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229515) * You need to deactive the plugin and then reactive it again as “site wide plugin” * [puzzledust](https://wordpress.org/support/users/puzzledust/) * (@puzzledust) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229516) * Thanks for the help Alex! How does one active as a site wide plugin? I don’t see that option? * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229517) * Are you using is this plugin in a multisite environment ? * [puzzledust](https://wordpress.org/support/users/puzzledust/) * (@puzzledust) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/2/#post-1229518) * Forgive my stupidity, but I don’t think so. I’m only using it for my personal site. Again, I’m quite the newb, but I see no network activation options for any of the plugins..including “Hello Dolly”. Viewing 15 replies - 16 through 30 (of 39 total) [←](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/?output_format=md) [1](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/?output_format=md) 2 [3](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/3/?output_format=md) The topic ‘[Plugin: NextGEN Gallery] Upgrade loop’ is closed to new replies. * 39 replies * 17 participants * Last reply from: [Heintraag](https://wordpress.org/support/users/heintraag/) * Last activity: [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-upgrade-loop/page/3/#post-1229535) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics