Was able to fix the error myself in the meantime.
After deleting the entire (!) browser history, the cookie banner was displayed again. The Undo button could be made visible again with a style instruction regarding the distance to the bottom of the page (the relevant default style instruction of the plugin had to be overwritten. This was not necessary in an earlier version of Complianz).
Hi @miru421,
Glad to hear that you’ve been able to resolve the behavior.
Although I couldn’t see the behavior occurring anymore, you probably have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under Wizard > General > Security & Consent.
Meaning that if the plugin detects a Do Not Track signal from the browser (which browsers such as Firefox have enabled by default), the plugin will automatically assume all your cookie preferences to be “denied”, and doesn’t display a banner as a result.
Disabling that option in Complianz, or disabling the “Send a Do Not Track” option in your browser, would resolve this behavior and cause the banner to appear.
Kind regards, Jarno
Hi @miru421,
As I see that the Cookie Banner appears correctly on your website at the moment, I will mark this thread as resolved for now.
Please feel free to reach out to us if you require any further assistance.
Kind regards, Jarno
