Title: Plugin not activated
Last modified: August 21, 2016

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# Plugin not activated

 *  Resolved [vberkel](https://wordpress.org/support/users/vberkel/)
 * (@vberkel)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-activated-2/)
 * Tried installing the plugin but it failed to activate. I am using wordpress 3.7.1
   using its Network site setup.
 * Plugin could not be activated because it triggered a fatal error.
 * > Fatal error: Call to undefined function openssl_random_pseudo_bytes() in /home3/
   > homelong/public_html/wp-content/plugins/primal-for-wp/core/PRM_Main.controller.
   > php on line 332
 * [http://wordpress.org/plugins/primal-for-wp/](http://wordpress.org/plugins/primal-for-wp/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Justin Kominar](https://wordpress.org/support/users/jkominar/)
 * (@jkominar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-activated-2/#post-4325526)
 * Hi vberkel,
 * I believe that the issue you are encountering is because you do not have the 
   SSL module not loaded in your PHP environment.
 * Here are a couple of URLs that should help resolve the issue.
 * [http://stackoverflow.com/questions/11212808/fatal-error-call-to-undefined-function-openssl-random-pseudo-bytes](http://stackoverflow.com/questions/11212808/fatal-error-call-to-undefined-function-openssl-random-pseudo-bytes)
 * [http://php.net/manual/en/openssl.installation.php](http://php.net/manual/en/openssl.installation.php)
 * If you continue to experience problems after you get SSL configured properly,
   or are relatively confident you *do* have SSL setup in PHP already, just message
   me back and we can do a further follow-up.
 * Good luck and thanks for your interest in our plugin!
 * -Justin
 *  Thread Starter [vberkel](https://wordpress.org/support/users/vberkel/)
 * (@vberkel)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-activated-2/#post-4325534)
 * Yeah, you’re right, in php.ini had to change the line:
    `;extension=php_openssl.
   dll` to `extension=php_openssl.dll`
 * Thanks, it installed fine now.
 *  [Justin Kominar](https://wordpress.org/support/users/jkominar/)
 * (@jkominar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-activated-2/#post-4325535)
 * That’s great news. Glad we could help! Do let me know if you have any further
   questions.
 * Cheers,
 * -Justin

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not activated’ is closed to new replies.

 * ![](https://ps.w.org/primal-for-wp/assets/icon-256x256.jpg?rev=1498174)
 * [Primal for WordPress](https://wordpress.org/plugins/primal-for-wp/)
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 * [Reviews](https://wordpress.org/support/plugin/primal-for-wp/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Justin Kominar](https://wordpress.org/support/users/jkominar/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-activated-2/#post-4325535)
 * Status: resolved