Title: Plugin not activating
Last modified: August 31, 2018

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# Plugin not activating

 *  Resolved [samriti7618009](https://wordpress.org/support/users/samriti7618009/)
 * (@samriti7618009)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-activating-20/)
 * Hello,
 * I’ve installed the plugin, and when i try to activate this, this is returning
   a Fatal error, see the screenshot( [http://prntscr.com/koxls0](http://prntscr.com/koxls0)),
   this is on the server.
 * However, when I’ve added it in my local server, there was no such error.
 * Regards
    Samriti

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Apps Mav](https://wordpress.org/support/users/akashmalik/)
 * (@akashmalik)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-activating-20/#post-10642877)
 * Hi [@samriti7618009](https://wordpress.org/support/users/samriti7618009/),
    Please,
   can you send the email ID that you’ve used to create the account with us to support[
   at]appsmav.com. This will help us to identify your account so that we can investigate
   it Thanks
 *  Thread Starter [samriti7618009](https://wordpress.org/support/users/samriti7618009/)
 * (@samriti7618009)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-activating-20/#post-10643010)
 * Not sure, might be [sc7618009@gmail.com](https://wordpress.org/support/topic/plugin-not-activating-20/sc7618009@gmail.com?output_format=md)
    -  This reply was modified 7 years, 9 months ago by [samriti7618009](https://wordpress.org/support/users/samriti7618009/).
 *  Plugin Author [Apps Mav](https://wordpress.org/support/users/akashmalik/)
 * (@akashmalik)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-activating-20/#post-10675552)
 * Hi [@samriti7618009](https://wordpress.org/support/users/samriti7618009/),
    We
   have sent you an email. Please, can you reply to that email. Our customer support
   team is always happy to help and answer your questions- The team monitors our
   support email address: support[at]appsmav.com more proactively. Also, some of
   our answers may have information/questions that should not be displayed publicly.
   Thanks for being our customer

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not activating’ is closed to new replies.

 * ![](https://ps.w.org/gratisfaction-all-in-one-loyalty-contests-referral-program-
   for-woocommerce/assets/icon-256x256.jpg?rev=2393300)
 * [Gratisfaction- Loyalty, Rewards , Referral, Birthday and Giveaway Program](https://wordpress.org/plugins/gratisfaction-all-in-one-loyalty-contests-referral-program-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gratisfaction-all-in-one-loyalty-contests-referral-program-for-woocommerce/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [Apps Mav](https://wordpress.org/support/users/akashmalik/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-activating-20/#post-10675552)
 * Status: resolved