Title: Plugin not activating properly
Last modified: February 28, 2018

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# Plugin not activating properly

 *  Resolved [matthewcarlin](https://wordpress.org/support/users/matthewcarlin/)
 * (@matthewcarlin)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-activating-properly-2/)
 * I keep trying to activate the plugin and get a message saying plugin activated,
   however the import options don’t appear in the menu and when i go back to plugins
   list it says it’s not activated. Any ideas what’s happening?

Viewing 1 replies (of 1 total)

 *  [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * (@smacksupport)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-activating-properly-2/#post-10030987)
 * Hi Matthew,
 * We couldn’t replicate the same problem on our development server. If you are 
   using the older version of our plugin, kindly upgrade to the latest 5.3.4 version
   of the WP Ultimate CSV Importer plugin. This will help you solve the issue.
 * If you need any further help, please contact us at support[at]smackcoders[dot]
   com. Our team will surely help and guide you in the right way.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not activating properly’ is closed to new replies.

 * ![](https://ps.w.org/wp-ultimate-csv-importer/assets/icon.svg?rev=3131703)
 * [WP Ultimate CSV Importer – WordPress Import & Export for CSV, XML & Excel](https://wordpress.org/plugins/wp-ultimate-csv-importer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-ultimate-csv-importer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-activating-properly-2/#post-10030987)
 * Status: resolved