Title: Plugin Not Functioning after Install and Activation
Last modified: August 30, 2016

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# Plugin Not Functioning after Install and Activation

 *  Resolved [coylejoh](https://wordpress.org/support/users/coylejoh/)
 * (@coylejoh)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/)
 * Hello,
 * I am trying to use this plugin, and for some reason, it does not operate correctly
   after being installed and activated. External links on the site do not trigger
   the popup. Have reverted back to an older version of the plugin as well modifying
   the settings to use a jQuery code snippet instead of the plugin default setting
   being checked, and still no dice. Any idea why this might be?
 * Thanks,
 * JC
 * [https://wordpress.org/plugins/exit-notifier/](https://wordpress.org/plugins/exit-notifier/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * (@cvscvstechcom)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644333)
 * Ok, try this:
 * 1. Uninstall the version of Exit Notifier you have installed now.
 * 2. Install the current version.
 * 3. On the behavior tab in settings, uncheck “Apply to all offsite links?” and
   place the following line in the jQuery Selector text box:
 * a[href*=”//”]
 * and click save.
 * This should make the box pop for ANY link on your site.
 * Don’t forget to refresh your site before trying a link.
 * If that does not work, then I would suggest deactivating all other plugins besides
   exit notifier and seeing if that allows the popup to open. If it works with all
   other plugins deactivated, then there may be a conflict with one of them. You
   could re-enable one at a time and see which one is causing the problem. If you
   discover a conflict, I’d love to know what plugin I’m conflicting with so I can
   resolve the issue.
 * Hope that helps!
 *  Thread Starter [coylejoh](https://wordpress.org/support/users/coylejoh/)
 * (@coylejoh)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644421)
 * Hey,
 * Changed the code and deactivated all the plugins I have and still no dice.
 * 🙁
 *  Plugin Author [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * (@cvscvstechcom)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644422)
 * Well, next thing I can think of to try would be turning on the javascript console
   to see if there are javascript errors when you click.
 * If that does not give us anything helpful to go on, I’d be glad to log in to 
   your site and try to figure out what’s not working. You can contact me privately
   through [wpplugins@cvstech.com](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/wpplugins@cvstech.com?output_format=md)
   if you’d like to try something like that.
 *  Thread Starter [coylejoh](https://wordpress.org/support/users/coylejoh/)
 * (@coylejoh)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644427)
 * Figured out it was conflicting with a slider I have on the site. It’s called 
   [Flexslider](http://flexslider.woothemes.com/). For some reason when the plugin
   is activated it breaks and says that .flexslider is not a function and that SyntaxHighlighter
   is not defined. Here is the code and error message:
 * $(function(){
    SyntaxHighlighter.all(); }); $(window).load(function(){ $(‘#carousel’).
   flexslider({ animation: “slide”, controlNav: false, animationLoop: false, slideshow:
   false, itemWidth: 210, itemMargin: 5, asNavFor: ‘#slider’ });
 *  $(‘#slider’).flexslider({
    animation: “slide”, controlNav: false, animationLoop:
   false, slideshow: false, sync: “#carousel”, start: function(slider){ $(‘body’).
   removeClass(‘loading’); } }); });
 * Uncaught ReferenceError: SyntaxHighlighter is not defined
    Uncaught TypeError:
   $(…).flexslider is not a function
 *  Plugin Author [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * (@cvscvstechcom)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644476)
 * Ok, well, I’m trying to install that plugin in an active site and it’s not even
   installing. So I’ll stand up a fresh WordPress installation and experiment with
   the two together and see if I can find the conflict. I’ll get back to you when
   I’ve discovered anything helpful.
 * Thanks for the information, and sorry it’s not working for you right now!
 *  Thread Starter [coylejoh](https://wordpress.org/support/users/coylejoh/)
 * (@coylejoh)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644477)
 * Alright, thanks for looking into it. Let me know if you find anything.
 *  Plugin Author [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * (@cvscvstechcom)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644558)
 * Any new news on this? I’ve not been able to replicate the issue here.
 *  Plugin Author [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * (@cvscvstechcom)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644559)
 * Marking this one resolved. If it’s not, please reply or start a new issue. I’m
   glad to help out if I can!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Plugin Not Functioning after Install and Activation’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/exit-notifier_f9f9f9.svg)
 * [Exit Notifier](https://wordpress.org/plugins/exit-notifier/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/exit-notifier/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/exit-notifier/)
 * [Active Topics](https://wordpress.org/support/plugin/exit-notifier/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/exit-notifier/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/exit-notifier/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [Curtis V. Schleich](https://wordpress.org/support/users/cvscvstechcom/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-functioning-after-install-and-activation/#post-6644559)
 * Status: resolved