Title: Plugin not generating answers
Last modified: June 27, 2025

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# Plugin not generating answers

 *  Resolved [kronos1](https://wordpress.org/support/users/kronos1/)
 * (@kronos1)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-generating-answers/)
 * I just installed the plugin and activated the API key. This is the error i’m 
   seeing after inspecting the page:
 * Uncaught ReferenceError: AysChatGPTChatSettings is not defined
   at AysChatGPTChatBox.
   setDbOptions (chatgpt-assistant-admin.js?ver=2.5.7:270:25)at AysChatGPTChatBox.
   setEvents (chatgpt-assistant-admin.js?ver=2.5.7:53:9)at AysChatGPTChatBox.init(
   chatgpt-assistant-admin.js?ver=2.5.7:34:15)at new AysChatGPTChatBox (chatgpt-
   assistant-admin.js?ver=2.5.7:27:14)at ce.AysChatGPTChatBoxMain (chatgpt-assistant-
   admin.js?ver=2.5.7:488:42)at chatgpt-assistant-admin.js?ver=2.5.7:514:48at chatgpt-
   assistant-admin.js?ver=2.5.7:516:3

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-generating-answers/#post-18534294)
 * Dear [@kronos1](https://wordpress.org/support/users/kronos1/),
 * Thanks for the topic.
 * In order to investigate the case you are experiencing, we need further information.
 * Please provide us the following information:
    1. The PHP version you are using
    2. Your WordPress version
    3. The plugin version you are using
    4. Let us know if this is a multisite or not
    5. A screenshot where the error message is visible
 * Looking forward to hearing back from you.
 * Thank you.
 *  Thread Starter [kronos1](https://wordpress.org/support/users/kronos1/)
 * (@kronos1)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-generating-answers/#post-18534422)
 * Thanks for your reply. Here are the answers to your questions: PHP 8.3, WordPress
   6.8.1, Chat Assistant plugin version 2.5.7, This is not a multisite. Here is 
   a link to the screenshot: [https://snipboard.io/CxpTWf.jpg](https://snipboard.io/CxpTWf.jpg)
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-generating-answers/#post-18534566)
 * Dear [@kronos1](https://wordpress.org/support/users/kronos1/),
 * Thanks for the reply.
   Our Dev Team has checked the info.
 * I want to mention that our development team needs additional information to further
   investigate your case.
 * So please contact us via [this form](https://ays-pro.com/contact). Our customer
   care specialists are ready to check your case and help to fix the problem as 
   soon as possible.
 * Thank you.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/plugin-not-generating-answers/#post-18547181)
 * For other readers, we are closing the ticket as the customer contacted us via
   email.
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not generating answers’ is closed to new replies.

 * ![](https://ps.w.org/ays-chatgpt-assistant/assets/icon-256x256.png?rev=2867409)
 * [AI ChatBot with ChatGPT and Content Generator by AYS](https://wordpress.org/plugins/ays-chatgpt-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ays-chatgpt-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ays-chatgpt-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/ays-chatgpt-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ays-chatgpt-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ays-chatgpt-assistant/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [11 months, 1 week ago](https://wordpress.org/support/topic/plugin-not-generating-answers/#post-18547181)
 * Status: resolved