Title: plugin not installing correctly
Last modified: September 27, 2021

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# plugin not installing correctly

 *  Resolved [keenbean](https://wordpress.org/support/users/keenbean/)
 * (@keenbean)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-installing-correctly/)
 * plugin just isnt loading all field options for configuration in my WP .
    Database&
   WP installation is fresh and fixed. This started happening after I used WP super
   cache, since then the dtaabase has been re installed, my cpanel credentials changed
   and fresh WP installed and still when I load the plugin, not all option fields
   are in the plugin or install prperly for configuration…
 * please advise asap.

Viewing 1 replies (of 1 total)

 *  Plugin Author [richteam](https://wordpress.org/support/users/richteam/)
 * (@richteam)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-installing-correctly/#post-14916237)
 * Hi keenbean.
 * Thank you for the topic.
 * Our priority for us is the quality of customer service and their satisfaction.
 * The problem is coming from your hosting. Please see whether PHP8 supports you
   or not. If not, you just need to install PHP 7.4 from the hosting.
 * Thank you!
 * The best, Rich-Web

Viewing 1 replies (of 1 total)

The topic ‘plugin not installing correctly’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [richteam](https://wordpress.org/support/users/richteam/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-installing-correctly/#post-14916237)
 * Status: resolved