Plugin Not Retrieving Latest News

  • ckiklas

    (@ckiklas)


    9 years, 6 months ago

    Hi there,

    We installed this plugin, and it worked great. On first install, it went out and retrieved all of the news for the company. The cache is set at 15 minutes.

    Since then, there have been two new news articles, but they are not picked up by the plugin, even after waiting more than 15 minutes. We have tried changing the cache, reloading the page, and even deactivating and re-activating the plugin itself.

    We are using the [workbox_xml_news count=3] format in our posts, and it is accurately getting the news, but only the ones already retrieved and not retrieving anything new.

    Any ideas on how to get new news to show up?

    Thanks!

    • This topic was modified 9 years, 6 months ago by ckiklas.

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