Plugin not updating | ww.wp.xz.cn

Resolved stinkykong
(@stinkykong)

1 year, 7 months ago

The plugin has some security issues that WP-Engine is flagging and won’t update automatically. We get an error that the files cannot be downloaded.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

descomputers
(@descomputers)

1 year, 7 months ago

Hi. WP Engine and WordPress are have some inter-business issues at the moment (see ww.wp.xz.cn bans WP Engine, blocks it from accessing its resources | TechCrunch) as a result of which ww.wp.xz.cn are blocking sites hosted on WP Engine from accessing ww.wp.xz.cn’s servers for plugin/theme/core updates. Hopefully this will be resolved quickly!

WPE has this page (https://wpengine.com/support/manage-plugins-and-themes-manually/) which gives some information on how to update the plugins/themes.

Personally, I’m struggling to get the Local app to work properly. Other than what’s described here, you may need to go as far as downloading the plugin from ww.wp.xz.cn yourself and upload to WPE by FTP.

modalweb
(@modalweb)

1 year, 7 months ago

Hi @stinkykong ,

Is this issue related to wp-engine or our plugin?

descomputers
(@descomputers)

1 year, 7 months ago

@modalweb

This was a WPEngine-specific issue. It looks like they have resolved the issue now as plugins & themes are updating as usual now

modalweb
(@modalweb)

1 year, 7 months ago

Thanks for confirmation.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not updating’ is closed to new replies.

4 replies
3 participants
Last reply from: modalweb
Last activity: 1 year, 7 months ago
Status: resolved