Title: Plugin not work
Last modified: March 17, 2025

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# Plugin not work

 *  Resolved [sandrowenner](https://wordpress.org/support/users/sandrowenner/)
 * (@sandrowenner)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-not-work-52/)
 * Hello, how are you? I was looking for a solution for a gallery with a filter 
   and came across your plugin. However, after configuring some settings and adding
   the shortcode to the page, it simply doesn’t work and is also affecting the page’s
   CSS.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-work-52%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-not-work-52/#post-18367111)
 * Dear [@sandrowenner](https://wordpress.org/support/users/sandrowenner/),
 * Thanks for the topic.
 * We have reviewed your case and noticed that you have a cache plugin enabled. 
   It appears that all caching options are activated, including Minify HTML, Minify
   JS, and Combine JS.
 * We recommend clearing the cache and checking again, or alternatively, adding 
   the gallery to a page where the cache is excluded.
 * Please try this and let us know how it goes for you.
 * Looking forward to hearing from you.
 * Thank you.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-not-work-52/#post-18391022)
 * Dear [@sandrowenner](https://wordpress.org/support/users/sandrowenner/),
 * We’re closing this ticket for now as we last heard from you 1 week ago.
   If the
   query is unresolved, drop us a line and we’ll get back to you at the earliest
   and the ticket will be re-opened.
 * For a new query, feel free to open a new topic. Our Customer Care Specialists
   will be happy to help you.
 * Thank you.
 *  [worldofpress](https://wordpress.org/support/users/worldofpress/)
 * (@worldofpress)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-52/#post-18470414)
 * hi there,
 * i am unable to create a new topic, so have to use post into existing.
 * When used on my blog your gallery generates images with the same description 
   for every photo. Description displayed matches the first photo in the gallery.
   Can this be addressed?
 * cheers
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-52/#post-18472117)
 * Dear [@worldofpress](https://wordpress.org/support/users/worldofpress/),
 * Thanks for the reply.
 * After setting up the gallery, please try clearing your cache and then check again
   to see if the issue persists.
 * If you’re still seeing the same description repeated, please share a link to 
   the page where this is happening. If a link isn’t available, please provide us
   with a short video or screenshots showing how the descriptions are being displayed.
 * Looking forward to hearing back from you.
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not work’ is closed to new replies.

 * ![](https://ps.w.org/gallery-photo-gallery/assets/icon-128x128.jpg?rev=1451268)
 * [Photo Gallery by Ays - Responsive Image Gallery](https://wordpress.org/plugins/gallery-photo-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gallery-photo-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gallery-photo-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/gallery-photo-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gallery-photo-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gallery-photo-gallery/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-52/#post-18472117)
 * Status: resolved