Title: Plugin not work
Last modified: April 28, 2025

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# Plugin not work

 *  Resolved [lwwork](https://wordpress.org/support/users/lwwork/)
 * (@lwwork)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-53/)
 * The subtitle only appears on the single product page; it does not appear on the
   cart, checkout page, even on the newly launched site. I tested on theme Twenty
   Twenty-Five.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [harshilitaliya](https://wordpress.org/support/users/harshilitaliya/)
 * (@harshilitaliya)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-53/#post-18440741)
 * Hi [@lwwork](https://wordpress.org/support/users/lwwork/),
 * Thank you for reaching out.
 * We have tested the subtitle functionality on a fresh WordPress install, and it
   is working correctly on the Cart and Checkout pages when using the Classic templates.
 * The issue you’re facing is because your site is using the new Cart and Checkout
   blocks, which are part of the block-based editor (introduced in themes like Twenty
   Twenty-Five). These blocks are _locked_ and cannot be edited directly to support
   additional customizations like the subtitle.
 * To fix this:
    - Please replace the Cart and Checkout blocks with the _Classic shortcodes_:
    - `[woocommerce_cart]` for the Cart page
    - `[woocommerce_checkout]` for the Checkout page
 * This will allow the subtitle to work properly.
 * You can see the block lock example here: [https://i.imgur.com/X4lxniY.png](https://i.imgur.com/X4lxniY.png)
 * Let us know if you need help switching to the Classic editor or if you have any
   other questions!
 * Best regards,
   **SpiderWares **Support Team
 *  Thread Starter [lwwork](https://wordpress.org/support/users/lwwork/)
 * (@lwwork)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-53/#post-18441872)
 * Thank you!
 * Works now!
 *  [harshilitaliya](https://wordpress.org/support/users/harshilitaliya/)
 * (@harshilitaliya)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-53/#post-18441953)
 * Hi [@lwwork](https://wordpress.org/support/users/lwwork/),
 * We’re glad to hear that it’s working now!
 * If you’re happy with the plugin and our support, we’d really appreciate it if
   you could take a moment to leave a 5-star review. Your feedback helps us continue
   improving and supporting the plugin. 😊
 * 👉 [Leave a Review](https://wordpress.org/support/plugin/product-subtitle-for-woocommerce/reviews/#new-post)
 * Thanks again for using our plugin!
 * Best regards,
   **SpiderWares Support Team**

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/product-subtitle-for-woocommerce_676e74.
   svg)
 * [Product Subtitle for WooCommerce](https://wordpress.org/plugins/product-subtitle-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-subtitle-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/product-subtitle-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/product-subtitle-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-subtitle-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-subtitle-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [harshilitaliya](https://wordpress.org/support/users/harshilitaliya/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-53/#post-18441953)
 * Status: resolved