Title: Plugin not working
Last modified: May 5, 2021

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# Plugin not working

 *  Resolved [meleferrante](https://wordpress.org/support/users/meleferrante/)
 * (@meleferrante)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1023/)
 * Hello there. I am looking for a plugin to include a chat (whatsapp or messenger
   chat) in a website of a client of mine. I uploaded yours, I can activate it but
   if I click on Dashboard or any section, my website goes white. The website is
   a bit old (php 5.6 and wp 4.5 – could it be this?
 * Thanks
    Ellie

Viewing 1 replies (of 1 total)

 *  Plugin Support [Karina](https://wordpress.org/support/users/karinapremio/)
 * (@karinapremio)
 * [5 years ago](https://wordpress.org/support/topic/plugin-not-working-1023/#post-14446404)
 * Hey [@meleferrante](https://wordpress.org/support/users/meleferrante/) ,
 * Thank you for your comment and I’m so sorry to hear!
    It’s very likely the issue
   is coming from the old WP version. Can I ask you to update to a newer WP version
   and let me know if it helps? You can also drop me a line at [karina@premio.io](https://wordpress.org/support/topic/plugin-not-working-1023/karina@premio.io?output_format=md)
   or alternatively, you can send me your email, so I can reach out and see how 
   we can help? Thank you in advance! 🙂

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/chaty/assets/icon-256x256.gif?rev=2938062)
 * [Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty](https://wordpress.org/plugins/chaty/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chaty/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chaty/)
 * [Active Topics](https://wordpress.org/support/plugin/chaty/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chaty/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chaty/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Karina](https://wordpress.org/support/users/karinapremio/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/plugin-not-working-1023/#post-14446404)
 * Status: resolved