Title: Plugin Not working
Last modified: June 8, 2021

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# Plugin Not working

 *  Resolved [liammp](https://wordpress.org/support/users/liammp/)
 * (@liammp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1036/)
 * I am running the most up to date plugin on woo-commerce 5.3.0 with a themify 
   which are both up to date.
 * I am using the conditional rule. If one of the product categories within the 
   cart then hide Free shipping.
 * Seems the plugin is not working at all. I have tried the default options but 
   no response.
 * 1. Hide all other shipping method and when “Free Shipping” available on the cart
   page
    2. Hide all other shipping method and when “Free Shipping” and “Local Pickup”
   available on the cart page
 * I have also tried running this on other browsers as suggested and cleared cache
   but still nothing.
 * Please see images: [https://postimg.cc/gallery/76mmdCh](https://postimg.cc/gallery/76mmdCh)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Hitendra Chopda](https://wordpress.org/support/users/hitendra-chopda/)
 * (@hitendra-chopda)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1036/#post-14566153)
 * Hello liammp,
 * Thanks for reaching out to us and for sharing the screenshots with us.
 * Yes, all your settings are correct and it should work for you as that is our 
   default plugin features and also the same settings working at our server.
 * It might be possible that your current theme overriding our plugin files and 
   not working properly or maybe another plugin conflicting.
 * Can you please review our common guide to check that if there is a compatibility
   issue or not?
 * [Click here](https://docs.thedotstore.com/article/79-self-service-guide) to review
   the Self Service Guide.
 * In the above document, please review the “ii. Plugin/Theme Conflicts” section
   and follow the steps.
 * Hope this helps.
 * Best Regards,
    Hitendra & Dotstore Team

Viewing 1 replies (of 1 total)

The topic ‘Plugin Not working’ is closed to new replies.

 * ![](https://ps.w.org/hide-shipping-method-for-woocommerce/assets/icon-256x256.
   png?rev=3011292)
 * [Hide Shipping Method For WooCommerce](https://wordpress.org/plugins/hide-shipping-method-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/hide-shipping-method-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/hide-shipping-method-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/hide-shipping-method-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/hide-shipping-method-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/hide-shipping-method-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Hitendra Chopda](https://wordpress.org/support/users/hitendra-chopda/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1036/#post-14566153)
 * Status: resolved