Title: Plugin not working (?)
Last modified: September 16, 2021

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# Plugin not working (?)

 *  Resolved [visureclic](https://wordpress.org/support/users/visureclic/)
 * (@visureclic)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-1061/)
 * Hi,
    I installed your plugin on my very simple test site. URL [https://www.visureclic.cloud](https://www.visureclic.cloud)
   Twentytwenty default theme. Wordpress updated to the latest version. Plugins 
   installed: Woocommerce and Wp Customer Area. I left the “Restrict access to WordPress
   admin panel” flagged.
 * That said, I have encountered the following problems:
 * 1) by logging in from “Dashboard” or “My account” you are directed to the administrator
   login page [https://visureclic.cloud/wp-login.php](https://visureclic.cloud/wp-login.php)
   etc …
 * 2) after creating a user with WordPress and logging in (always via the administrator
   login page), the user’s account says “You are not authorized to view this page”.
 * What do these blocks depend on?`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-1061%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-1061/#post-14928823)
 * Hi,
 * Sorry for the delay.
 * 1/ Could you try to deactivate other plugins than WPCA and see if you experience
   the same behavior? You should be redirected to the WPCA dashboard. Something 
   probably interferes with our redirection rules.
 * 2/ Make sure you have [set the proper permissions](https://wp-customerarea.com/faqs/my-test-user-cannot-see-the-content-i-have-published-for-him/#2211)
   in Settings > WP Customer Area > Capabilities
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working (?)’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Thomas](https://wordpress.org/support/users/tlartaud/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-1061/#post-14928823)
 * Status: resolved