Title: plugin isn’t working Last modified: October 10, 2021 --- # plugin isn’t working * [rikah](https://wordpress.org/support/users/rikah/) * (@rikah) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/) * hello! thanks for the plugin! at the products panel the related products matches are looking great, but when I check the real thing at the website, they’re gone. It only shows woocommerce default related products by category. …Am I missing something at the configurations maybe? Any ideas? - This topic was modified 4 years, 8 months ago by [rikah](https://wordpress.org/support/users/rikah/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-1073%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [rikah](https://wordpress.org/support/users/rikah/) * (@rikah) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15009764) * I would love to know how to make this plugin works. At the moment it’s the same as not having it installed. * Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/) * (@jeffparker) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15009805) * Hi there, * Apologies for not getting to you sooner. We will need more information to be able to help. * – Do you have a caching plugin installed? – Have you cleared all your caches?– How are you adding YARPP to the page? Automatic placement, function, shortcode, block…? – Which YARPP template are you using? Are you using a custom YARPP template?– Please share your active plugin list – Are you sure you’re observing YARPP output or perhaps it’s the Related Product functionality built into WooCommerce? You’ll be able to tell by looking at the CSS classes. * — [https://yarpp.com](https://yarpp.com) * Thread Starter [rikah](https://wordpress.org/support/users/rikah/) * (@rikah) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15009839) * Hello! * – no – yes – automatic placement – thumbnails, but that setting doesn’t make any effect at the the website, none of the automatic display options actually makes any effect at the website. – I’m not sure, but it’s probably woocommerce’s related product funcionality as it doesn’t show any configuration/changes from yarpp. What should I look for at the css classes? * Thanks! * Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/) * (@jeffparker) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15019450) * [@rikah](https://wordpress.org/support/users/rikah/) * YARPP adds a
with classes that look like: * ```
``` * If you don’t see this, then YARPP hasn’t actually been added to the page. * Have you tried the YARPP Shortcode or Block as a way to place YARPP on the page? * [https://wordpress.org/plugins/yet-another-related-posts-plugin/#installation](https://wordpress.org/plugins/yet-another-related-posts-plugin/#installation) * Thread Starter [rikah](https://wordpress.org/support/users/rikah/) * (@rikah) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15027216) * There’s no yarpp code at the css… so, ok, it actually wasn’t added to the page. Where should I place the shortcode so it would show exactly where the default related product was? (sorry, I don’t have that much experience with wordpress, but that propably means I have to install another plugin to be able to edit the product page, right?) * Thread Starter [rikah](https://wordpress.org/support/users/rikah/) * (@rikah) * [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15043834) * So….. I’ve been testing and the automatic display works on pages perfectly. But not at the products. * I’ve tried the short code option, but it messes the layout too much at the only place I could write it (at the product’s short description). I still don’t know where to put the code so it can display at the same place the custom related posts are. * Widgets option doesn’t work either, it crashes my wordpress (not the plugin fault though). Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘plugin isn’t working’ is closed to new replies. * ![](https://ps.w.org/yet-another-related-posts-plugin/assets/icon-256x256.png? rev=2549977) * [YARPP - Yet Another Related Posts Plugin](https://wordpress.org/plugins/yet-another-related-posts-plugin/) * [Frequently Asked Questions](https://wordpress.org/plugins/yet-another-related-posts-plugin/#faq) * [Support Threads](https://wordpress.org/support/plugin/yet-another-related-posts-plugin/) * [Active Topics](https://wordpress.org/support/plugin/yet-another-related-posts-plugin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yet-another-related-posts-plugin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yet-another-related-posts-plugin/reviews/) * 6 replies * 2 participants * Last reply from: [rikah](https://wordpress.org/support/users/rikah/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-1073/#post-15043834) * Status: not resolved