Title: Plugin not working
Last modified: November 14, 2021

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# Plugin not working

 *  Resolved [shopzclub](https://wordpress.org/support/users/shopzclub/)
 * (@shopzclub)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-1080/)
 * Hi,
 * I have installed succesfully Ultimate Dashboard Pro.
 * but it doesn’t appear in the admin menu.
 * What happen?
 * Please help. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-1080/#post-15068434)
 * Hi,
 * do you also have Ultimate Dashboard installed ([https://wordpress.org/plugins/ultimate-dashboard/](https://wordpress.org/plugins/ultimate-dashboard/))?
 * Ultimate Dashboard PRO extends Ultimate Dashboard and they both need to be installed
   on your WordPress installation.
 * There should be a message in the admin area though if only PRO is installed.
 * Best,
    David
 *  Thread Starter [shopzclub](https://wordpress.org/support/users/shopzclub/)
 * (@shopzclub)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-1080/#post-15080837)
 * Hi,
 * Sorry for my late reply. And i would like to apologize too for the problem. It
   is actually my mistake that caused the plugin is not working.. Anyway, the plugin
   is great and easy to use.
 * However, there are few things i need advise on Ultimate Dashboard Pro;
 * 1) How to remove the annoying empty container on the dashboard? I tried to use
   this css, #dashboard-widgets .postbox-container .empty-container{
    display: none;…
   but it shows error! (Expected RBRACE) 2) How can i change the size of the custom
   widgets created using Ultimate Dashboard (e.g. Video Widget, Text widget)? And
   how to fit in nicely those widget into my newly created dashboard using Elementor(
   it automatically positioned the created widget at the bottom of the page, which
   looks very amateur)?
 * Pls advise. Thank you very much
 *  Plugin Author [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1080/#post-15579917)
 * Hey [@shopzclub](https://wordpress.org/support/users/shopzclub/),
 * I have completely missed your reply here. For support of the PRO version, you
   can always create a ticket with us here – [https://ultimatedashboard.io/support/](https://ultimatedashboard.io/support/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-dashboard/assets/icon-256x256.png?rev=2859260)
 * [Ultimate Dashboard - Custom WordPress Dashboard](https://wordpress.org/plugins/ultimate-dashboard/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-dashboard/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-dashboard/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-dashboard/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-dashboard/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-dashboard/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1080/#post-15579917)
 * Status: resolved