Title: Plugin not working
Last modified: March 30, 2022

---

# Plugin not working

 *  [sagaranvekar](https://wordpress.org/support/users/sagaranvekar/)
 * (@sagaranvekar)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-1114/)
 * Tried installing it on WordPress 5.8.3 website.
    Installation works. But when
   I click on ‘Activate’ button, it shows this error: “The plugin does not have 
   a valid header.” Tried reaching on your website support but no response.

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/helpcrunch-live-chat/assets/icon.svg?rev=2460470)
 * [HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service](https://wordpress.org/plugins/helpcrunch-live-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/helpcrunch-live-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/helpcrunch-live-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/helpcrunch-live-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/helpcrunch-live-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/helpcrunch-live-chat/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [sagaranvekar](https://wordpress.org/support/users/sagaranvekar/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-1114/)
 * Status: not resolved