Title: Plugin Not Working Last modified: June 22, 2022 --- # Plugin Not Working * Resolved [Ale](https://wordpress.org/support/users/aleloiacono/) * (@aleloiacono) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/) * Hi, * I’ve searched on the support forum about this and found related topics, but the solutions on those threads haven’t helped me so far. * I can’t get the plugin to work and I get nothing on the log. I have authenticated to Google, de-authenticated and authenticated again. I’ve visited [https://myaccount.google.com/permissions](https://myaccount.google.com/permissions) and can see that “GSheetConnector for WP Contact Forms” has access to “See, edit, create, and delete all your Google Sheets spreadsheets”, “See information about your Google Drive files” and “Associate you with your personal info on Google. See your primary Google Account email address.”. So, that looks OK. * I have added the following code to wp-config.php: * ``` // Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files define( 'SCRIPT_DEBUG', true ); ``` * Replacing: `define('WP_DEBUG', false);` * But still log file is blank. What else can I do? * Thank you Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [Ale](https://wordpress.org/support/users/aleloiacono/) * (@aleloiacono) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15762449) * Hi again, * Problem solved! Didn’t realize I had to manually place the headers! * Thank you * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15763714) * Hello, [@aleloiacono](https://wordpress.org/support/users/aleloiacono/) Thanks for getting in touch * Yes, Mainly users forget to add headers in the sheet or forget to allow the required permissions to write in the sheet. (we have mentioned this in the doc and also created a video for this!) * Well, I am happy to see that issue is resolved. If you have any issues or questions in the future, know that we are here to help you! * Thanks Abdullah * Thread Starter [Ale](https://wordpress.org/support/users/aleloiacono/) * (@aleloiacono) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15764585) * Hello [@westerndeal](https://wordpress.org/support/users/westerndeal/) * Thank you for your response! * Have to say, very useful plugin! * Ale * [imre.cserep](https://wordpress.org/support/users/hangu-deko/) * (@hangu-deko) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15820510) * Hi Westerndeal! * I have similar problem. * I can’t get the plugin to work and I get nothing on the log. I have authenticated to Google, de-authenticated and authenticated again. * Did some test form filling, but nothing happend in spredsheet, and also in log. * How can I go forward now? * Imi * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15820677) * Hello [@hangu-deko](https://wordpress.org/support/users/hangu-deko/) Can you confirm you have enabled the debug error from wp-config.php to see the errors in the debug.log file under the wp-contents directory? * Also, have you passed the field names as a header in the configured google sheet? * Let us know * Thanks Abdullah * [imre.cserep](https://wordpress.org/support/users/hangu-deko/) * (@hangu-deko) * [3 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15823653) * Hi Abdullah, * Yes, define(‘WP_DEBUG’, true); , and nothing see in /wp-content/plugins/cf7-google- sheets-connector/logs/log.txt * Yes, every field has copied from the form, double checked. * Any other idea? * Imi * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15824908) * Hi [@hangu-deko](https://wordpress.org/support/users/hangu-deko/), * The debug file is created under the wp-content folder if there is an error and you have defined define(‘WP_DEBUG’, true); * Make sure you have added the correct Sheet Name, Sheet Id, Tab Name, and Tab Id for the connection settings, and also provide required permissions while authentication. * Here is a [document](https://www.gsheetconnector.com/docs/cf7-gsheet-connector-free/how-to-connect-a-google-sheet-with-cf7-forms) that you can refer to and have a quick fix. * If still nothing works then you can connect us via our Web Chat support or open a [ticket](https://www.gsheetconnector.com/support) for your issue. * Thanks Abdullah Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Plugin Not Working’ is closed to new replies. * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev= 3232650) * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/) * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/) * 7 replies * 3 participants * Last reply from: [WesternDeal](https://wordpress.org/support/users/westerndeal/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-1136/#post-15824908) * Status: resolved