Title: Plugin not working
Last modified: June 13, 2024

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# Plugin not working

 *  Resolved [keshavnaidu](https://wordpress.org/support/users/keshavnaidu/)
 * (@keshavnaidu)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/)
 * Plugin was working great since 2 years, Now i am not sure why it stoped working..
   
   May be after updating.
 * Error posted here: [https://imgur.com/a/wYEdYSY](https://imgur.com/a/wYEdYSY)
   
   Please help !Thanks
    -  This topic was modified 1 year, 12 months ago by [keshavnaidu](https://wordpress.org/support/users/keshavnaidu/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/#post-17824664)
 * Dear [@keshavnaidu](https://wordpress.org/support/users/keshavnaidu/),
 * Thank you for your topic.
 * For further investigation of the case, please provide us with the link, where
   the given quiz is located and please, make sure it is open for the guests.
 * Additionally, please provide us with the following information so that can check
   the case:
    1. The version of the plugin before updating it.
    2. The version of the WordPress.
    3. PHP version.
    4. Whether you have optimizing plugins or not.
 * Looking forward to hearing from you.
 * Thank you.
 *  Thread Starter [keshavnaidu](https://wordpress.org/support/users/keshavnaidu/)
 * (@keshavnaidu)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/#post-17824692)
 * Dear [Jasmine](https://wordpress.org/support/users/hyenokian/),
   Thank you for
   your prompt reply,
 * i will get back you with details, let me cross check it seems there is some js
   functions clashing.
 * Thank you 🙂
    -  This reply was modified 1 year, 12 months ago by [keshavnaidu](https://wordpress.org/support/users/keshavnaidu/).
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/#post-17825322)
 * Dear [@keshavnaidu](https://wordpress.org/support/users/keshavnaidu/),
 * Thank you for your response.
 * You can do **troubleshooting** by deactivating the plugins one by one, to find
   the conflicting plugin.
 * Here is a useful link to help you with troubleshooting:
   [https://ays-pro.com/blog/how-to-troubleshoot-your-wordpress-website](https://ays-pro.com/blog/how-to-troubleshoot-your-wordpress-website)
 * You can make a **DB Backup** for your safety (you can use [UpdraftPlus](https://wordpress.org/plugins/updraftplus/)).
 * We are looking forward to hearing from you for any updates or information you
   can provide regarding this matter.
 * Thank you.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/#post-17845427)
 * Dear [@keshavnaidu](https://wordpress.org/support/users/keshavnaidu/),
 * We’re closing this ticket for now as we last heard from you 1 week ago.
 * If the query is unresolved, drop us a line and we’ll get back to you at the earliest
   and the ticket will be re-opened.
 * For a new query, feel free to open a new topic. Our Customer Care Specialists
   will be happy to help you.
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/quiz-maker/assets/icon-256x256.png?rev=2174282)
 * [Quiz Maker by AYS](https://wordpress.org/plugins/quiz-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/quiz-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/quiz-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/quiz-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quiz-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quiz-maker/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-1247/#post-17845427)
 * Status: resolved