Title: Plugin not working
Last modified: April 17, 2025

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# Plugin not working

 *  Resolved [barcode20](https://wordpress.org/support/users/barcode20/)
 * (@barcode20)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/)
 * Hi,
 * when try to show the plugin, I can see only the code in the widget. Please help.
 * [https://pastebin.com/RkZ5GqxA](https://pastebin.com/RkZ5GqxA)
    -  This topic was modified 1 year, 1 month ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This topic was modified 1 year, 1 month ago by [barcode20](https://wordpress.org/support/users/barcode20/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18422752)
 * Hi [@barcode20](https://wordpress.org/support/users/barcode20/),
 * Thank you for reaching out, and I’m sorry to hear about the trouble you’re experiencing.
 * Please try the following steps to resolve the issue:
    1. **Update the plugin to the latest version**, if you haven’t already.
    2. Go to the “Advanced” tab in the plugin settings.
    3. Click the “Re-Create plugin” button to reset the plugin.
    4. Then reconnect your business and reconfigure the widget settings.
 * This should restore the reviews and allow you to complete the setup process.
 * Did this solve your issue? If not, feel free to let us know—we’re here to help!
 * Best regards,Laca from Trustindex
 *  Thread Starter [barcode20](https://wordpress.org/support/users/barcode20/)
 * (@barcode20)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18423710)
 * Many thanks for your quick reply Laca.
 * Sorry still the same after updating and re-creating the plugin.
 * I got this in the widget [https://ibb.co/FvjFPkt](https://ibb.co/FvjFPkt)
    -  This reply was modified 1 year, 1 month ago by [barcode20](https://wordpress.org/support/users/barcode20/).
    -  This reply was modified 1 year, 1 month ago by [barcode20](https://wordpress.org/support/users/barcode20/).
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18433171)
 * Hi [@barcode20](https://wordpress.org/support/users/barcode20/)
 * Thanks for reaching out!
 * It sounds like the issue might be that the shortcode is not being executed, and
   instead, it’s just displayed as plain text in the widget. This can happen if 
   the widget area or block you’re using does not support shortcode execution by
   default.
 * Please make sure you are adding the shortcode inside a Shortcode block (not a
   Paragraph block) if you’re using the block editor. This ensures that WordPress
   processes and displays the content properly.
 * Let me know if this helps!
 * Best regards,
   Laca from Trustindex
 *  Thread Starter [barcode20](https://wordpress.org/support/users/barcode20/)
 * (@barcode20)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18433473)
 * Many thanks Laca!
 * You’re right, there was a problem with my widget block.
 * It works fine now!
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18435320)
 * I’m glad it’s working—let me know if I can help with anything!
 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18435321)
 * I’m glad it’s working—let me know if I can help with anything!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 10 replies
 * 2 participants
 * Last reply from: [Laca](https://wordpress.org/support/users/lacadev/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-1280/#post-18435321)
 * Status: resolved