Title: plugin not working
Last modified: May 30, 2025

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# plugin not working

 *  Resolved [guidov22](https://wordpress.org/support/users/guidov22/)
 * (@guidov22)
 * [1 year ago](https://wordpress.org/support/topic/plugin-not-working-1282/)
 * Hello,
 * this morning doing some check I see that the gdpr is not working.
 * I check with some different browser using private browsing but without result.
 * I don’t know how long it is not working …. I kow that one of the last things 
   I did was the upgrade of wordpress ….
 * Can you help me ?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-1282%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ryan (CookieYes Support)](https://wordpress.org/support/users/ryancysupport/)
 * (@ryancysupport)
 * [1 year ago](https://wordpress.org/support/topic/plugin-not-working-1282/#post-18490711)
 * Hi [@guidov22](https://wordpress.org/support/users/guidov22/),
 * We had a look at your site, and the banner does appear to be loading correctly
   on our end. It’s visible across different browsers, including in private/incognito
   mode.
 * However, we’re a bit unclear on what you meant by “GDPR is not working.” Could
   you please clarify what specific part of the GDPR functionality you’re referring
   to?
 * Also, you mentioned a recent WordPress upgrade. If the issue started after that,
   there might be a conflict or cache-related glitch. You could try clearing any
   site/server cache or temporarily disabling other plugins to rule out conflicts.
 * Let us know more details, and we’d be happy to help further!
 *  Plugin Support [Ryan (CookieYes Support)](https://wordpress.org/support/users/ryancysupport/)
 * (@ryancysupport)
 * [12 months ago](https://wordpress.org/support/topic/plugin-not-working-1282/#post-18504975)
 * Hello [@guidov22](https://wordpress.org/support/users/guidov22/),
 * It has been quite some time since our last communication. As we did not receive
   any response or follow-up questions from you, we will mark this thread as resolved.
   Please open a new thread if you are still facing issues or have questions that
   you need us to answer.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Ryan (CookieYes Support)](https://wordpress.org/support/users/ryancysupport/)
 * Last activity: [12 months ago](https://wordpress.org/support/topic/plugin-not-working-1282/#post-18504975)
 * Status: resolved