Title: Plugin not working Last modified: February 17, 2026 --- # Plugin not working * Resolved [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/) * Hi, * I have been trying the plugin but I could not manage to make it work, it does detect which images have or do not have alt text but, when I try to generate it it just loads a couple of seconds and does nothing. I tried the premium version to but with the same result. * Best regards, * Alejandro Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-1301/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-1301/page/2/?output_format=md) * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824575) * Hi Alejandro, * Sorry to hear the plugin isn’t working as expected, especially after trying the premium version as well. * To help troubleshoot, could you share your WordPress and PHP versions? * Best regards, * Christopher * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824584) * Yeah, im on WordPress 6.9 with PHP 8.3 * Thank you * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824602) * Thank you! Would you be able to open your browser’s developer console, click the generate button, and send me a screenshot of what appears? That will help me pinpoint exactly what is going wrong. * Best regards * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824611) * It does not let me add the image, the errors say: * ```wp-block-code admin.iife.js?ver=1.1.3:321 GET https://invicsa-airtech.com/wp-json/image-processor/v1/process/ 404 (Not Found)q @ admin.iife.js?ver=1.1.3:321onClick @ admin.iife.js?ver=1.1.3:321be @ admin.iife.js?ver=1.1.3:76Cg @ admin.iife.js?ver=1.1.3:76Ud @ admin.iife.js?ver=1.1.3:76Yw @ admin.iife.js?ver=1.1.3:76Ub @ admin.iife.js?ver=1.1.3:88zO @ admin.iife.js?ver=1.1.3:88zb @ admin.iife.js?ver=1.1.3:88FO @ admin.iife.js?ver=1.1.3:88(anonymous) @ admin.iife.js?ver=1.1.3:88Kh @ admin.iife.js?ver=1.1.3:172bg @ admin.iife.js?ver=1.1.3:76Fp @ admin.iife.js?ver=1.1.3:88d_ @ admin.iife.js?ver=1.1.3:76Ep @ admin.iife.js?ver=1.1.3:76c_ @ admin.iife.js?ver=1.1.3:76admin.iife.js?ver=1.1.3:321 Error generating alt text: Error: No se ha encontrado ninguna ruta que coincida con la URL y el método de la solicitud.at q (admin.iife.js?ver=1.1.3:321:17771)q @ admin.iife.js?ver=1.1.3:321await in qonClick @ admin.iife.js?ver=1.1.3:321be @ admin.iife.js?ver=1.1.3:76Cg @ admin.iife.js?ver=1.1.3:76Ud @ admin.iife.js?ver=1.1.3:76Yw @ admin.iife.js?ver=1.1.3:76Ub @ admin.iife.js?ver=1.1.3:88zO @ admin.iife.js?ver=1.1.3:88zb @ admin.iife.js?ver=1.1.3:88FO @ admin.iife.js?ver=1.1.3:88(anonymous) @ admin.iife.js?ver=1.1.3:88Kh @ admin.iife.js?ver=1.1.3:172bg @ admin.iife.js?ver=1.1.3:76Fp @ admin.iife.js?ver=1.1.3:88d_ @ admin.iife.js?ver=1.1.3:76Ep @ admin.iife.js?ver=1.1.3:76c_ @ admin.iife.js?ver=1.1.3:76admin.iife.js?ver=1.1.3:321 Uncaught (in promise) Error: No se ha encontrado ninguna ruta que coincida con la URL y el método de la solicitud.at q (admin.iife.js?ver=1.1.3:321:17771) ``` * Sorry, it is in spanish, it says : Error: No route matching the URL and request method was found. - This reply was modified 3 months, 3 weeks ago by [loloncio](https://wordpress.org/support/users/loloncio/). * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824670) * Thanks for sharing the console output! * The error suggests the request is being sent as GET instead of POST, which could be caused by a caching issue. * Could you try a hard refresh (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac), clear your cache, and try again? * If you have a caching plugin active (like WP Rocket or W3 Total Cache), it would also help to clear that cache specifically. * If the issue persists, it would help to know: - Which browser you are using - Whether you have any browser extensions active (ad blockers, privacy tools, etc.) - Whether you have a security plugin like Wordfence installed * Let me know how it goes! * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18824707) * I have tried a hard refresh, I also disabled cloudflare proxying and enabled developer mode. * I do not have caching plugins and I do have a security one, Inmunify (my hosting installed it), that I tried disabling. * I use Helium for my main browser and I also tried Firefox and Edge (this one has no plugins and also resets when I close it). * It gives the same errors. * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18825121) * Hi again! Thank you for trying all these steps! * I have released version 1.1.4 which I hope includes fixes that should resolve this issue. Could you please update the plugin and try again? * If the problem persists after updating, are you able to disable Immunify360 and test? Security plugins can sometimes interfere with REST API requests. * Let me know how it goes! * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18825393) * I updated the plugin and disabled Immunify but it still does not work. Could it have something to do with the url? in the console error it looks for wp-json/ image-processor/v1/process/ but on the fetch it is wp-json/image-processor/v1/ process without the last slash. * I have some rules to make every requested url end with /. I disabled them but it is still there, so maybe I have not removed everything, but before continuing with it, do you think that could be the problem? * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18826347) * Hi Alejandro, * Thank you for digging into this and identifying the issue. It can sure be related. I have just released version 1.1.5, which should fix it. Could you update and give it a try? * Best regards, Christopher * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18830246) * Hi again! * Have you had time to check if the latest version resolves the issue for you? * Kind regards * Christopher * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18830347) * Hi, * Sorry, I did not have time to try it until today. I have now and it works! Thank you for your help! * Kind regards * Alejandro * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18830466) * Not a problem but would it be possible to add a global language option? it defaults to english but I want the alt to be in spanish so changing it for each image is a bit slow. * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18830567) * Hi Alejandro! * Great to hear it is working now! 🙂 * Funny you mention the global language option, I was actually working on that feature when you wrote. It is now live in version 1.1.6. * If you have time, I would really appreciate a review for the plugin: [https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/reviews/#new-post](https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/reviews/#new-post) * Thanks for your feedback! * Thread Starter [loloncio](https://wordpress.org/support/users/loloncio/) * (@loloncio) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18831236) * Oh, great, nice timming with the global language. * Another issue I am seeing is that it detects tffs as images. For example: * File Information * **File:** * **Type:** application/x-font-ttf * **Dimensions:** 0 × 0 pixels * **Size:** 103.59 KB * Also I noticed that the generated text does not seem to take into account the rest of the pages content, is there a specific way to do it for it to work? so far I generate alts in the Alt Text Manager because it lets me generate the 600 I need really fast but I noticed they looked just like a description of the image itself and it does not look at the surrounding elements. It is still better than nothing so I still gave it 5 stars but I have to admit I expected a bit more on that end. I tried generating it from elementor when selecting an image but the generate button does not work there. * Plugin Author [Christopher State](https://wordpress.org/support/users/statecs/) * (@statecs) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-not-working-1301/#post-18832699) * Hi again, * I’ve just released v1.1.8, which addresses some of the issues you reported: 1. TTF files should no longer be detected as images. 2. Context Extraction:** **I’ve added a new setting, “Enable Context Extraction,” that lets you capture the surrounding context for images. This feature is now available in the Alt Text Manager. (Previously, context extraction only worked in Gutenberg blocks and was limited to one extraction per image.) 3. Elementor compatibility: It appears there may be a capabilities conflict between the plugin and Elementor. I need to investigate this further to identify the root cause. * I really appreciate your time and feedback, it helps make the plugin better!! * Best regards Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-1301/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-1301/page/2/?output_format=md) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-1301%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/altvision-ai-alt-text-generator/assets/icon-256x256.jpg? rev=3233864) * [AltVision - AI Alt Text Generator](https://wordpress.org/plugins/altvision-ai-alt-text-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/altvision-ai-alt-text-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/) * [Active Topics](https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/altvision-ai-alt-text-generator/reviews/) * 16 replies * 2 participants * Last reply from: [Christopher State](https://wordpress.org/support/users/statecs/) * Last activity: [3 months ago](https://wordpress.org/support/topic/plugin-not-working-1301/page/2/#post-18844258) * Status: resolved