Title: Plugin not working
Last modified: August 21, 2016

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# Plugin not working

 *  Resolved [Johnny Demarch](https://wordpress.org/support/users/johnnydemarch/)
 * (@johnnydemarch)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/)
 * Hi there.
 * I follow the steps but this plugin not working.
    I see that this plugin have 
   been created “class” in source code.
 * See the website: [http://viaturismo.com.br/novo/post-teste/](http://viaturismo.com.br/novo/post-teste/)
 * I’am from Brazil. Sorry for my english.
    Thanks.
 * [https://wordpress.org/plugins/featured-image-zoom/](https://wordpress.org/plugins/featured-image-zoom/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794569)
 * Please describe what you have done so far to try to get it working.
 * Are you using the [zoom] shortcode, or have you added a function to a template?
 * I can see on your page that you have the following line at the very top of your
   page before any other content which is definitely not correct:
 *     ```
       <!-- Zoom Featured Image Plugin: http://wordpress.org/plugins/featured-image-zoom/ --><div class="zoom-wrapper"><img class="zoom" src="" data-zoom-image="" /></div
       ```
   
 * Do you still have some code added to your functions.php as you mentioned in your
   review? If so, please remove it.
 * Also the plugin’s javascript is not being loaded. This will prevent it from working.
   One likely cause for this would be if you are using a theme that does not have
   a wp-footer hook. Was your theme built to correspond to WordPress theme standards?
   In particular does it have a wp_footer hook?
 * To test whether there is a problem with the plugin or your theme, temporarily
   switch to a default theme (twentythirteen or twentytwelve would probably be better
   for this than twentyfourteen) then add the [zoom] shortcode to any post that 
   has a featured image specified.
 *  Thread Starter [Johnny Demarch](https://wordpress.org/support/users/johnnydemarch/)
 * (@johnnydemarch)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794589)
 * Thanks for the quick response.
 * I have tried the default theme and plugin on localhost really worked.
 * In my current theme, I had included the code:
    “if (function_exists(‘cc_zoom_featured_image’)){
   cc_zoom_featured_image(); }” in functions.php. But I already removed at your 
   request. I’m calling the wp_footer(); function usually at the end of my page.
 * For what reason is not loading the script plugin?
 * Sorry for the previous comment.
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794594)
 * Are you using the shortcode or have you added something to a template? If you
   added something to a template, which template did you add it to and where did
   you add it?
 * The usual reason for an enqueued script to not load is when the theme does not
   have the wp_footer hook: [https://codex.wordpress.org/Function_Reference/wp_footer](https://codex.wordpress.org/Function_Reference/wp_footer)
 *  Thread Starter [Johnny Demarch](https://wordpress.org/support/users/johnnydemarch/)
 * (@johnnydemarch)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794616)
 * I add the wp_footer hook before </body> and perfect working!
 * THANKSSS
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794628)
 * That’s great. As this was an issue with your theme, not the plugin, perhaps you
   would like to edit your review and change the star rating to something more appropriate?
   [https://wordpress.org/support/topic/how-to-use-3](https://wordpress.org/support/topic/how-to-use-3)
 *  Thread Starter [Johnny Demarch](https://wordpress.org/support/users/johnnydemarch/)
 * (@johnnydemarch)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794641)
 * I’ve changed the rating of my review!
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794642)
 * It’s not doing that for me on your site using firefox, but it does in safari.
   I don’t get this behaviour on my own test site though.
 * There is a function in the plugin that forces a reload if the viewport dimensions
   change to prevent display issues on a mobile device when changing orientation
   or otherwise resizing the browser on a responsive site. If this is being triggered
   when it shouldn’t be triggered this could cause the issue you describe.
 * The best way to isolate the cause for further troubleshooting is to test the 
   site with a default theme & no other plugins, then change one by one until the
   issue reappears.
 *  Thread Starter [Johnny Demarch](https://wordpress.org/support/users/johnnydemarch/)
 * (@johnnydemarch)
 * [12 years ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794806)
 * I do not know what to do. The problem persists 🙁
 *  Plugin Author [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [12 years ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794807)
 * Ok it doesn’t seem to be working in safari or firefox however it was OK in safari
   previously. Has anything changed on the site in the meantime?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/featured-image-zoom/assets/icon-256x256.jpg?rev=1599203)
 * [Featured Image Zoom](https://wordpress.org/plugins/featured-image-zoom/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/featured-image-zoom/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/featured-image-zoom/)
 * [Active Topics](https://wordpress.org/support/plugin/featured-image-zoom/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/featured-image-zoom/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/featured-image-zoom/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [cubecolour](https://wordpress.org/support/users/numeeja/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/plugin-not-working-160/#post-4794807)
 * Status: resolved