Title: Plugin not working Last modified: August 22, 2016 --- # Plugin not working * Resolved [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/) * Hi, I’m excited about this plugin but can’t seem to get it to work on the blog post nor on my website in general. * Here’s a test page [http://www.parlate.ca/test-quiz/#](http://www.parlate.ca/test-quiz/#) * I’ve read through the thread to find the solution, added the footer code (my theme is “Suffussion”) but nothing seems to get it to work. * Help! 🙂 * Thank you. * [https://wordpress.org/plugins/slickquiz/](https://wordpress.org/plugins/slickquiz/) Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-206/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-206/page/2/?output_format=md) * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211326) * Hey [@gioconda](https://wordpress.org/support/users/gioconda/), * If you’re positive the footer code is present, try resetting the W3 Total Cache. Sometimes adding code to the theme isn’t enough to clear it out, but from what I can tell the lack of the footer code is the problem. * Let me know if clearing the cache doesn’t resolve it! * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211330) * Hi [@jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/)! Thanks for your quick reply! * I do actually need to reset the W3 Total Cache. Do you know if it’s risky and should back up before I do it? * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211331) * [@gioconda](https://wordpress.org/support/users/gioconda/) No, it’s not risky– you shouldn’t need to worry about backing anything up. * As an alternative, you could try just editing the quiz page – as in adding anything at all to the content area, saving it, and refreshing the page. That _might_ trigger a cache refresh. But if that doesn’t work, just resetting the whole cache won’t break anything, it will just slow down page loads the very first time a page is loaded – not a big deal. * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211333) * Phew! Done, but still not working. * This is what my Suffusion:footer.php looks like suffusion_document_footer(); wp_footer(); ?> * I had added this but it gave me an error message so I removed it. * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211335) * Hmmm… can you paste in here exactly what you have in your page’s content area? Be sure to use the `code` button above to ensure that whitespace is maintained( paste between the ticks) . * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211341) * I’m not sure if this what you were asking. Probably not. Where do I see my page’s content area? I’m so sorry! * ``` ``` * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211505) * I tried a few more things, but it’s still not working.The preview seems to work except for the ranking and social sharing buttons. It might have something to do with my theme Suffusion? * I was planning on adding the quiz to the blog post that I’m publishing tomorrow. Let me know if you can help and I could create a temporary admin account for you. Thank you! * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211530) * [@gioconda](https://wordpress.org/support/users/gioconda/) – What I meant by the page content area is the place where you added the shortcode to display the quiz. It would either be a page or a post. I’m just trying to see if maybe there is an extras space in the shortcode that might be breaking things. * If you could paste me the shortcode you entered and all the content surrounding it that might give some insight. * You might also try temporarily switching your theme to see if it works with another one, then that would definitely point the finger at an issue in Suffusion. * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211531) * This the shortcode [slickquiz id=1] * Here’s a test page with the shortcode [http://www.parlate.ca/test-quiz/#](http://www.parlate.ca/test-quiz/#) The quiz looks the same as in the blogpost * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211532) * Yeah, so everything is loading on the page except for the actual script and stylesheet that make the quiz work. They should be loading because of the `wp_footer` method we checked for but they are not. * I have an idea of what might be causing the problem, but you’d need to make an edit to the plugin. - Go to **Plugins > Editor** - Select **SlickQuiz** from the dropdown on the right side, then click **Select** to the right of the dropdown - Click on **slickquiz/php/slickquiz-front.php** in the list below the select field - In the file editor on the left, look for the following code: - ``` // Only load resources when a shortcode is on the page if ( strpos( $content, '[slickquiz' ) === false ) { return $content; } ``` - and place **`//`** before each line to disable them. - Click **Update File** below the edit box - Reset WP Total Cache - Reload your test page and see if the quiz works * Let me know if that works and then I’ll have an idea of how to fix this bug for other users! * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211533) * Is this what it should look like? When I try to update file it gives me an error message. * ``` { // Only load resources when a shortcode is on the page // if ( strpos( $content, '[slickquiz' ) === false ) { // return $content; } ``` * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211534) * Close! You’ll need to add the `//` before that last `}` as well. * ``` // Only load resources when a shortcode is on the page // if ( strpos( $content, '[slickquiz' ) === false ) { // return $content; // } ``` * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211535) * I did still get the error message. * Plugin Author [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * (@jewlofthelotus) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211536) * Can you paste the error in here? * Thread Starter [gioconda](https://wordpress.org/support/users/gioconda/) * (@gioconda) * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/#post-5211537) * `Parse error: syntax error, unexpected '$mainPluginFile' (T_VARIABLE), expecting function (T_FUNCTION) in /home4/miry/public_html/parlate.ca/wp-content/plugins/ slickquiz/php/slickquiz-front.php on line 43` * I’m stuck. Could you paste the entire code of slickquiz/php/slickquiz-front.php for me? Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-206/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-206/page/2/?output_format=md) The topic ‘Plugin not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/slickquiz_ebf6fc.svg) * [SlickQuiz](https://wordpress.org/plugins/slickquiz/) * [Frequently Asked Questions](https://wordpress.org/plugins/slickquiz/#faq) * [Support Threads](https://wordpress.org/support/plugin/slickquiz/) * [Active Topics](https://wordpress.org/support/plugin/slickquiz/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/slickquiz/unresolved/) * [Reviews](https://wordpress.org/support/plugin/slickquiz/reviews/) * 22 replies * 2 participants * Last reply from: [jewlofthelotus](https://wordpress.org/support/users/jewlofthelotus/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-206/page/2/#post-5211545) * Status: resolved