Title: Plugin not working Last modified: August 22, 2016 --- # Plugin not working * Resolved [thncom](https://wordpress.org/support/users/thncom/) * (@thncom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/) * Hi, we have just run the updates and now we have an issue with the plugin, which is not working at all. Was working fine prior to update. * This is what we get. * ”Screen * [https://wordpress.org/plugins/wpmovielibrary/](https://wordpress.org/plugins/wpmovielibrary/) Viewing 10 replies - 1 through 10 (of 10 total) * [Charlie Merland](https://wordpress.org/support/users/askelon/) * (@askelon) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452361) * Hi, * The plugin requires PHP 5.4.x and you’re using PHP 5.3.24, which is kinda old. You should be able to update your PHP version in your hosting dashboard; what’s your hosting company? * We’re currently testing the plugin on older PHP version and will probably release a fix to make it compatible with PHP 5.3, but we encourage updating to newer 5.4 or 5.5 versions nevertheless. * [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452492) * I have the same problem… the dashboard shows: * WPMovieLibrary error: your environment does not meet all of the system requirements listed below. * PHP 5.4+ (You’re running version 5.3.29) WordPress 3.8+ (You’re running version 4.0) * If you need to upgrade your version of PHP you can ask your hosting company for assistance, and if you need help upgrading WordPress you can refer to the Codex. * So the problem is the PHP version? it’s not working at all… * [Charlie Merland](https://wordpress.org/support/users/askelon/) * (@askelon) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452510) * That’s a safety, actually: the plugin detects an older PHP version than the one it requires, so it shuts itself down to avoid any crash. * We’ll have an update released in a couple days or so to ensure comparability with PHP 5.3, but like I you should really consider updating PHP to a more recent version. Most hosts allow this quite easily. * We’ll keep you posted when the fix is out! * Thread Starter [thncom](https://wordpress.org/support/users/thncom/) * (@thncom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452511) * Have managed to upgrade the PHP so error message is now not showing, however, now none of the movie info is showing. EG. [http://www.thehollywoodnews.com/movies/annie/](http://www.thehollywoodnews.com/movies/annie/) * I am using the Hottopix theme * [Film Complet En Francais](https://wordpress.org/support/users/film-complet-en-francais/) * (@film-complet-en-francais) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452512) * I’m stuck with Namecheap Shared Hosting which runs PHP 5.3.29 * [Charlie Merland](https://wordpress.org/support/users/askelon/) * (@askelon) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452527) * Film Complet En Francais: oh. Didn’t know some hosts still stuck users to old PHP versions… Guess we’ll have to support PHP 5.3 for a while. * thncom: that’s normal behavior, movies need a little update to adapt to the new metadata format introduced in v2. See [this ticket](https://wordpress.org/support/topic/movie-datas-not-showing?replies=2) and the version 2.0 [release note](http://wpmovielibrary.com/development/release-notes/#version-2.0). * [Charlie Merland](https://wordpress.org/support/users/askelon/) * (@askelon) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452529) * … That being said, and I should have started by saying this, you can easily bypass this PHP version restriction by editing the main plugin file, `wp-content/plugins/ wpmovielibrary/wpmovielibrary.php`, and replace line 41: * ``` define( 'WPMOLY_REQUIRED_PHP_VERSION', '5.4' ); ``` * By: * ``` define( 'WPMOLY_REQUIRED_PHP_VERSION', '5.3' ); ``` * But, **your doing this at your own risks**. Be sure to have your FTP client open to reverse this is if it causes the plugin to crash. I’m testing it right now on PHP 5.3.10 (Ubuntu 12.04 style) and it seems to work, but you never know. * In any case, let me know how it works and report any bug you may encounter 🙂 * [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452566) * by the way, i have updated my PHP and the problems are solved, thanks! nice plugin!!! * Thread Starter [thncom](https://wordpress.org/support/users/thncom/) * (@thncom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452568) * Got all of that working, but now cannot import new movies. It just gives that life-line gif and then nothing. No meta-data loads * [Charlie Merland](https://wordpress.org/support/users/askelon/) * (@askelon) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452572) * Arg. No way I can help you on this without looking directly at your site. Would you consider granting me a temporary admin access so that I can test this? Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Plugin not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wpmovielibrary_f6ad77.svg) * [WPMovieLibrary](https://wordpress.org/plugins/wpmovielibrary/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpmovielibrary/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpmovielibrary/) * [Active Topics](https://wordpress.org/support/plugin/wpmovielibrary/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpmovielibrary/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpmovielibrary/reviews/) * 10 replies * 4 participants * Last reply from: [Charlie Merland](https://wordpress.org/support/users/askelon/) * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-226/#post-5452572) * Status: resolved