Plugin not working

  • Resolved kaha

    (@khaggard)


    10 years, 8 months ago

    If i create a new form and put it in a page I am able to view it sometimes, and sometimes not, I tried adding each field one by one to see if it breaks at a specific point but I see no pattern. Sometimes it breaks when i add a pay option or when i select to make the payment go through the modal option…

    However I can always see the form if I preview it right from the form and not through a page. Does that tell you anything?

    The theme developer doesn’t seem to know very much or at least not the assistant that is corresponding with me 🙁

    I have also tried with or without your child theme and neither seems to work.

    Thanks!

    https://ww.wp.xz.cn/plugins/give/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    10 years, 8 months ago

    Hi there,

    Can you give me a link to your site to take a look? Also, I’m not sure what you mean by “with or without your child theme” since we don’t have any themes. Let me know and I’ll dig in. Thanks!

    Thread Starter kaha

    (@khaggard)

    10 years, 8 months ago

    Yes sorry! I was emailing with another gentleman and he asked me to post it here so just posted and didn’t think that somebody else would pick up where we left off.

    So that guy told me that theme developer needed to clean up the PHP 4 constructors which they only did some of I suppose ( that is beyond my knowledge) so he helped me with a child theme to work around it. However that doesn’t work either.

    The form is suppose to be on this page http://269.3c4.myftpupload.com/donate/ but I just dropped in another form there to see if that would work. The Give form is on this page: http://269.3c4.myftpupload.com/faqs and it just goes blank. and then the rest of the info is the message above.
    I appreciate your help!

    Thanks,

    Thread Starter kaha

    (@khaggard)

    10 years, 8 months ago

    Theme developer fixed it! Thanks 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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