Title: Plugin not working
Last modified: August 30, 2016

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# Plugin not working

 *  Resolved [ngeshlew](https://wordpress.org/support/users/ngeshlew/)
 * (@ngeshlew)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-334/)
 * Hi,
 * I have just installed and activated the plugin with no success.
 * Please help.
 * My site is: [http://quickpay.co.ke](http://quickpay.co.ke)
 * [https://wordpress.org/plugins/responsive-menu/](https://wordpress.org/plugins/responsive-menu/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/)
 * (@responsivemenu)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-334/#post-6654369)
 * Hi there,
 * I can see the CSS and JS added correctly, it’s just the HTML that is not.
 * Please check the following:
 * 1. You don’t have the shortcode option enabled.
    2. You have the wp_head() call
   in the header.php file 3. You have the wp_footer() call in the footer.php file
 * All the best

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

## Tags

 * [menu](https://wordpress.org/support/topic-tag/menu/)
 * [navigation](https://wordpress.org/support/topic-tag/navigation/)
 * [Resposive](https://wordpress.org/support/topic-tag/resposive/)

 * 1 reply
 * 2 participants
 * Last reply from: [responsivemenu](https://wordpress.org/support/users/responsivemenu/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-334/#post-6654369)
 * Status: resolved