Title: Plugin not working
Last modified: August 31, 2016

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# Plugin not working

 *  [Ellis1987](https://wordpress.org/support/users/ellis1987/)
 * (@ellis1987)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-355/)
 * I have installed and activate the plugin, the quick view button is showing however
   the popup is not.
 * Here is the link to the site category page – [http://sohighstreet.com/pages/mens/](http://sohighstreet.com/pages/mens/)
 * [https://wordpress.org/plugins/yith-woocommerce-quick-view/](https://wordpress.org/plugins/yith-woocommerce-quick-view/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-355/#post-6973128)
 * Hi Ellis,
    are you using some plugin cache? If yes, have you tried to clear cache
   or disable it? Have you tried the plugin with a standard wordpress theme like
   twenty? maybe it could be an incompatibility with your theme.
 * Best regards.
 *  Thread Starter [Ellis1987](https://wordpress.org/support/users/ellis1987/)
 * (@ellis1987)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-355/#post-6973154)
 * No, I am not using any cache plugin.
 * I just checked with another theme and the plugin worked? Do you know what it 
   is in my theme that could be causing the issue? I am using the Woocommerce Storefront
   theme so it should be compatible no?
 *  [artemlime](https://wordpress.org/support/users/artemlime/)
 * (@artemlime)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-355/#post-6973428)
 * Hi! I have the same problem. No cache plugins. I am using Twenty Twelve parent
   theme and woocommerce in the catalog mode.
 * Site URL: [http://universam-klass.ru](http://universam-klass.ru)
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-355/#post-6973429)
 * Hi,
    I’ve checked the plugin with the Woocommerce Storefront theme and it’s 100%
   compatible. So i think that the problem is related with something else, maybe
   a conflict with another plugin or a theme customization. have you js errors after
   click the quick view button? you can see this on browser console ( f12 to open
   in chrome ).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-quick-view/assets/icon-128x128.gif?rev=
   3193930)
 * [YITH WooCommerce Quick View](https://wordpress.org/plugins/yith-woocommerce-quick-view/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-quick-view/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-355/#post-6973429)
 * Status: not resolved