Title: Plugin not working
Last modified: August 31, 2016

---

# Plugin not working

 *  Resolved [tmalouli](https://wordpress.org/support/users/tmalouli/)
 * (@tmalouli)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/)
 * I added the application and the API key.
 * However the plugin is not working.
 * My site is:
 * uaeahead.com
 * [https://wordpress.org/plugins/contact-form-7-infusionsoft-add-on/](https://wordpress.org/plugins/contact-form-7-infusionsoft-add-on/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040530)
 * Not working for me either.
 *  Plugin Author [Ryan Nevius](https://wordpress.org/support/users/rnevius/)
 * (@rnevius)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040531)
 * If the API Key and App Name have been entered correctly, things should be working.
   Can you share your form code?
 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040533)
 * <h2>Free Consultation</h2>
    <p>[text* infusionsoft-first-name placeholder “First
   Name”]</p> <p>[text* infusionsoft-last-name placeholder “Last Name”]</p> <p>[
   text* infusionsoft-email placeholder “Email”]</p> <p>[text infusionsoft-phone
   placeholder "Phone"]</p> <p>[textarea infusionsoft-notes placeholder “Your project
   needs”]</p> [submit “Contact us”]</p>
 * Mail and infusion soft tags tabs are empty
 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040534)
 * The link i am testing. Second form on this page…
 * [http://lp.vensaiinc.com/](http://lp.vensaiinc.com/)
 * The bottom form form FREE CONSULTATION. I get the error Failed to send your message.
   Please try later or contact the administrator by another method in red box
 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040535)
 * WordPress 4.4.2 and it acts like my key is being ignored. I have checked it 3
   times now along with the app name.
 *  Plugin Author [Ryan Nevius](https://wordpress.org/support/users/rnevius/)
 * (@rnevius)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040536)
 * That’s not one of the errors that comes from the InfusionSoft plugin. Can you
   de-activate the InfusionSoft plugin and try submitting a basic contact form? 
   I want to see if Contact Form 7 is even sending things properly.
 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040537)
 * I got it to work, the template came with a contact form that was already created.
   I just created a new form now that the plugin is enabled and its working fine.
 *  [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * (@smarttouch)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040538)
 * So helpful info, always create a new form once the plugin is enabled. Never edit
   a form that was created prior to the plugin install.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7-infusionsoft-add-on/assets/icon-128x128.png?
   rev=1006360)
 * [Contact Form 7 - InfusionSoft Add-on](https://wordpress.org/plugins/contact-form-7-infusionsoft-add-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-infusionsoft-add-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7-infusionsoft-add-on/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7-infusionsoft-add-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7-infusionsoft-add-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7-infusionsoft-add-on/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [smarttouch](https://wordpress.org/support/users/smarttouch/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-360/#post-7040538)
 * Status: resolved