Title: plugin not working
Last modified: September 1, 2016

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# plugin not working

 *  Resolved [lutheria](https://wordpress.org/support/users/lutheria/)
 * (@lutheria)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-401/)
 * Hello, i am also using the post shipping plug-in on my site [http://www.lutheria.be](http://www.lutheria.be)
   
   It does calculate the correct shipping costs as i set them in SHM but when trying
   to check out it just scrolls up to the top of the page again and further nothing.
   I don’t even get an error message or something.
 * I tried everything like setting the right sender adress and checking shipping
   cost modules in the admin panel but nothing.
 * why itsn’t it working?
 * [https://wordpress.org/plugins/bpost-shipping/](https://wordpress.org/plugins/bpost-shipping/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Antidot ES](https://wordpress.org/support/users/antidot-es/)
 * (@antidot-es)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-7484779)
 * Hi Lutheria,
 * We do investigate.
    Can you confirm you’re using latest plugin version 1.2.16?
 * KR
 *  Thread Starter [lutheria](https://wordpress.org/support/users/lutheria/)
 * (@lutheria)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-7484786)
 * Hi, thank you for responding.
 * Yes i checked and the plug in is version 1.2.16
 *  Thread Starter [lutheria](https://wordpress.org/support/users/lutheria/)
 * (@lutheria)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-7485130)
 * Hi, i just updated to 2.0.0. Still doesn’t work. I’m using virtue theme by Kadence
   and woocommerce but your plugin doesn’t seem to work with the theme
 *  [Antidot Support](https://wordpress.org/support/users/antidotsupport/)
 * (@antidotsupport)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-7485159)
 * Hello,
 * It seems your theme “virtue” is in cause.
    Can you please make a test activating
   another one – storefront f.e. – and confirm it’s working or not?
 * KR
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-8747275)
 * No more update nor feedback for months, we assume it is ok and close the ticket.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936)
 * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/)
 * [Support Threads](https://wordpress.org/support/plugin/bpost-shipping/)
 * [Active Topics](https://wordpress.org/support/plugin/bpost-shipping/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bpost-shipping/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bpost-shipping/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-401/#post-8747275)
 * Status: resolved