Title: Plugin not working Last modified: September 30, 2016 --- # Plugin not working * [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/) * Thanks for the great plugin. But I installed and activated but it doesn’t work. I also modified the Customizer Preview Settings. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-432/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-432/page/2/?output_format=md) * [webdesignerchristian](https://wordpress.org/support/users/webdesignerchristian/) * (@webdesignerchristian) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8239632) * try disable all plugins and then test yours * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8239985) * Hi [@macrodreams](https://wordpress.org/support/users/macrodreams/) * Does it produce any error? Please check your-site-link.com/wp-admin/customize. php without admin login. * Thank you * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8239991) * I have disabled all plugins and just enabled “Customizer Preview for Theme Demo” still no luck. * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8240003) * Hi Emran, I checked as you said, it works now 🙂 All this time I was checking with admin login. * Thank a lot! * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8240116) * Great, actually this plugin serve to display theme customizer preview to your clients / users to see what options / settings you give with your theme 🙂 * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8240167) * Thanks for the instant reply. I tested with default wordpress themes everything works but it has some issue with my theme. * When I modify any options it is redirecting instantly to login screen. with this message “Your session has expired. Please log in to continue where you left off.” * Also I am getting this error message in the beginning * site-link.com redirected you too many times. Try clearing your cookies. Failed to load resource: net::ERR_TOO_MANY_REDIRECTS * I used Kirki plugin for my theme ([https://wordpress.org/plugins/kirki/](https://wordpress.org/plugins/kirki/)), is it because of that?! * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8241196) * Because of your browser cache, Try on Chrome Incognito window or new browser. Use latest version. It just show customizer without admin login. So it does not conflict with any other customizer related plugin 🙂 * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8242308) * I tried everything but no luck. can I share the customizer link here for you to see? Many thanks for the support * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8242318) * Sure, Just site link please 🙂 * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8242488) * Here it is [http://setwood.com/demo/](http://setwood.com/demo/) * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8243005) * Here is screenshot and its working fine here: * ![http://i.imgur.com/rNdduqP.png](https://i0.wp.com/i.imgur.com/rNdduqP.png) * Seems **kirki** add some extra capabilities or they save data on changes. This plugin is not allowed to save data but preview only. * I will check this with kirki. * Thank you * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8243048) * Thanks so much! * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8243076) * Yes, found that issue, Customizer preview only allow or can access “edit_theme_options” capability, If you use other capability on your settings I will not work, I will update this plugin with filter to extend capability option ( maybe today or tomorrow). * BTW, Nice theme 🙂 * Thank you * Thread Starter [macrodreams](https://wordpress.org/support/users/macrodreams/) * (@macrodreams) * [9 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8246375) * Awesome!! eagerly waiting for the updates. Thanks for the appreciation 🙂 * Plugin Author [Emran Ahmed](https://wordpress.org/support/users/emranahmed/) * (@emranahmed) * [9 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-432/#post-8370352) * Hi, did you checked updated version? Just deactivate and reactivate it. * Thanks 🙂 Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-432/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-432/page/2/?output_format=md) The topic ‘Plugin not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/customizer-preview-for-theme-demo. svg) * [Customizer Preview for Theme Demo](https://wordpress.org/plugins/customizer-preview-for-theme-demo/) * [Frequently Asked Questions](https://wordpress.org/plugins/customizer-preview-for-theme-demo/#faq) * [Support Threads](https://wordpress.org/support/plugin/customizer-preview-for-theme-demo/) * [Active Topics](https://wordpress.org/support/plugin/customizer-preview-for-theme-demo/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/customizer-preview-for-theme-demo/unresolved/) * [Reviews](https://wordpress.org/support/plugin/customizer-preview-for-theme-demo/reviews/) * 17 replies * 3 participants * Last reply from: [macrodreams](https://wordpress.org/support/users/macrodreams/) * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-432/page/2/#post-8503909) * Status: not resolved