Title: Plugin not working
Last modified: February 22, 2017

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# Plugin not working

 *  Resolved [mrmaxx357](https://wordpress.org/support/users/mrmaxx357/)
 * (@mrmaxx357)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-492/)
 * Hello,
 * I have installed the plugin, and input my SES credentials, and all I’m getting
   is a 504 gateway error. My WP installation is hosted on Cloudways, and my SES
   credentials are loaded there as well, but the site is still not sending emails.
   I need it to sent out confirmation emails for subscribers who register to the
   site.
 * Help!
    Dave [dave.maxx@xxmediagroup.com](https://wordpress.org/support/topic/plugin-not-working-492/dave.maxx@xxmediagroup.com?output_format=md)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [pankajagarwal](https://wordpress.org/support/users/pankajagarwal/)
 * (@pankajagarwal)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-492/#post-9153048)
 * Hi Dave,
 * Can you check if it is not related to some restrictions from your hosting providers
   end. Basically we have tested this plugin on multiple environment and it works
   perfectly fine.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-amazon-ses-smtp_527cbb.svg)
 * [WP Amazon SES SMTP](https://wordpress.org/plugins/wp-amazon-ses-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-amazon-ses-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-amazon-ses-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-amazon-ses-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-amazon-ses-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-amazon-ses-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [pankajagarwal](https://wordpress.org/support/users/pankajagarwal/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/plugin-not-working-492/#post-9153048)
 * Status: resolved