Title: Plugin not working
Last modified: April 20, 2017

---

# Plugin not working

 *  Resolved [neolobster](https://wordpress.org/support/users/neolobster/)
 * (@neolobster)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-515/)
 * Good Morning!
 * I am trying to set up the plugin on one of my webpages but for some reason the
   plugin is not responding and just displays the gallery images in a 3 row column
   instead of a carousel as it should be.
 * I will post a link here for your review as well as a few screen shots!
    [http://logicgroup.ca/portfolio/#apparel](http://logicgroup.ca/portfolio/#apparel)⌊
   Support 01⌉ ⌊Support 02⌉
 * Any help is greatly appreciated and thanks in advanced!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * (@shapedplugin)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-515/#post-9051674)
 * Can you please give us your developing site admin access so that we can look 
   into the issues and give you a solution? You can mail us your access to our official
   e-mail: [support@shapedplugin.com](https://wordpress.org/support/topic/plugin-not-working-515/support@shapedplugin.com?output_format=md)
 * Best Regards
 *  Thread Starter [neolobster](https://wordpress.org/support/users/neolobster/)
 * (@neolobster)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-515/#post-9055107)
 * Yes of course!
 * I will email the credentials right now!
 *  Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * (@shapedplugin)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-515/#post-9055558)
 * Hello,
 * We found the issue for why it conflicts with your theme. We updated the plugin
   and installed the latest version on your site. It’s working fine now.
 * Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/wp-carousel-free/assets/icon-256x256.png?rev=3506878)
 * [Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel](https://wordpress.org/plugins/wp-carousel-free/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-carousel-free/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-carousel-free/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-carousel-free/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-carousel-free/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-carousel-free/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-515/#post-9055558)
 * Status: resolved