Title: Plugin Not Working
Last modified: May 10, 2017

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# Plugin Not Working

 *  Resolved [Smoomer](https://wordpress.org/support/users/smoomer/)
 * (@smoomer)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/)
 * Hello,
 * I am using Beaver Builder. I have defined the Sticky Element, I have tried defining
   the ID and the Class with the name given to the Sticky Element but the plugin
   is not working for me. Please advise.
    Thanks,
 * Mitchell
    -  This topic was modified 9 years ago by [Smoomer](https://wordpress.org/support/users/smoomer/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9118879)
 * Hi there, thanks for trying my plugin. 🙂
 * Do you have a link to your site? That way I can check what might be the problem
   and see what a possible solution could be.
 * If your site is not public yet, you can install a plugin to hide your site behind
   a password (I usually use a plugin that sets a password on the entire site (such
   as [Password Protected](https://wordpress.org/plugins/password-protected/)) and
   send me the address/password to marksenff at Gmail.
 * Please do **NOT** send me a username and password to log in to your site as an
   editor, contributor, admin, etc. To avoid any risks that I could break your site,
   I will not use this. I will only use passwords that will give me access to the
   _front end part_ of your site.
 *  Thread Starter [Smoomer](https://wordpress.org/support/users/smoomer/)
 * (@smoomer)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9118971)
 * Hello Mark,
 * This page: [https://healingartsmarketing.com/massage-therapy](https://healingartsmarketing.com/massage-therapy)
 * Has the menu id defined as #menu-custom-1 with the Sticky Element defined as 
   menu-custom-1.
 * Please let me know if you have any other questions.
 * Thanks,
 * Mitchell
 *  Thread Starter [Smoomer](https://wordpress.org/support/users/smoomer/)
 * (@smoomer)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9118976)
 * Mark,
 * Actually, I had defined the Sticky Element as: #menu-custom-1.
 * Sorry.
 * Mitchell
 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9119853)
 * It appears you gave the element an ID that contains the # sign:
 * `<div id="#menu-custom-1" class="fl-module fl-module-menu fl-node-5912cd45f1c22"....`
 * This is probably done in the settings of the element (not the settings of the
   Sticky Anything plugin). So instead of giving it ID `#menu-custom-1`, it should
   be just `menu-custom-1`.
 * Let me know if that works! 🙂
 *  Thread Starter [Smoomer](https://wordpress.org/support/users/smoomer/)
 * (@smoomer)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9120626)
 * Mark,
 * Thanks! That solved the problem. I appreciate your excellent support.
 * Regards,
 * Mitchell
 *  [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9121864)
 * Fantastic — glad it’s working now! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/sticky-menu-or-anything-on-scroll/assets/icon-256x256.gif?
   rev=2564941)
 * [Sticky Menu & Sticky Header](https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sticky-menu-or-anything-on-scroll/)
 * [Active Topics](https://wordpress.org/support/plugin/sticky-menu-or-anything-on-scroll/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sticky-menu-or-anything-on-scroll/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sticky-menu-or-anything-on-scroll/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Senff – a11n](https://wordpress.org/support/users/senff/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/plugin-not-working-522/#post-9121864)
 * Status: resolved