Title: Plugin Not Working
Last modified: June 20, 2017

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# Plugin Not Working

 *  Resolved [johndaquino](https://wordpress.org/support/users/johndaquino/)
 * (@johndaquino)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-529/)
 * Greetings,
 * I was able to download and install the plugin without a problem going back about
   six months ago, but just today I do not see the plugin settings anywhere in the
   dashboard when logged in. I was able in the past to use a shortcode for the form
   on the site, but that is not working as well. I deleted the plugin and re-installed
   it, however, am having the same problem.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [8 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-working-529/#post-9243229)
 * Good day [@johndaquino](https://wordpress.org/support/users/johndaquino/)
 * The only way I can think of this happening, is if somehow the post type isn’t
   being registered correctly, or the user you are logging in as has lost the ability
   to read/edit the ctct_forms post type.
 * So that leads to some questions.
 * 1. Have you made any recent changes to the plugin? I know we released 1.3.0 late
   last week, but I can’t tell if you’ve made that upgrade or not.
    2. Have you 
   been doing any sort of permission/capability edits recently for the site as a
   whole?
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-529/#post-9388549)
 * Any changes or followup for this one [@johndaquino](https://wordpress.org/support/users/johndaquino/)?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-529/#post-9388549)
 * Status: resolved